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Customer Service Representative

2 months ago

Englewood, Colorado, United States Junior Medina - State Farm Agent Full time
About Our Agency

We're a dynamic team at Junior Medina - State Farm Agent, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to provide exceptional customer service and support, fostering a positive and inclusive environment for our employees and customers alike.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing personalized service, and identifying opportunities to grow our business.

Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Identify opportunities to grow our business through cross-selling and upselling insurance products and services.
  • Collaborate with our team to achieve sales and customer satisfaction goals.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Ability to learn and utilize our computer systems and software.
  • Detail-oriented and organized, with a focus on accuracy and quality.
What We Offer

We offer a competitive compensation package, including a salary of $40,000.00 per year, as well as opportunities for professional growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.