New Product Integration Specialist

4 days ago


Arlington, Virginia, United States TechFlow, Inc. Full time
Job Overview

TechFlow, Inc. is seeking a highly skilled and experienced professional to join our team as a New Product Integration Specialist. In this role, you will play a crucial part in supporting the development and integration of new products within our Digital Services team. Your primary responsibility will be to ensure the seamless integration of advanced hardware and software components within airport security screening environments at airports in the United States and government test facilities.

Key Responsibilities
  • Develop and implement integration plans for advanced networking and computing products, ensuring optimal functionality, cybersecurity, operations, and compliance with safety regulations.
  • Proactively identify, troubleshoot, and resolve integration challenges related to program and operational milestones.
  • Conduct thorough testing of integrated components in airport and government test facilities to guarantee performance, cybersecurity, and system/network reliability.
  • Interface with the customer and partners for training, standard operational procedure development and refinement, as well as operations and maintenance issues.
  • Provide responsive technical and service-related support to the TSA, coordinating closely with our service team, engineering teams, and local stakeholders to resolve escalated issues.
Requirements
  • 5+ years of experience in product integration, preferably within the transportation security industry or a related high-tech field.
  • Advanced knowledge in Linux system administration, experience with versions such as Red Hat, Ubuntu, etc. server environments.
  • Proficiency in advanced networking concepts, including network design, network switches, hardware addressing, and computer networking.
  • A deep understanding of IP networking, both IPv4 and IPv6 as well as an understanding of modern networking technologies and concepts.
  • Solid knowledge of cybersecurity principles and practices such as encryption, VPNs, as well as standards for a government network environment.
  • Familiarity with computer hardware and a high level of computer literacy.
  • Experience with programmable logic controllers (PLCs), such as designing complex control systems or troubleshooting hardware and software PLC issues.
  • Familiarity with a wide range of cutting-edge Transportation Security Equipment from various manufacturers.
  • Proven experience in managing complex projects, with the ability to multitask in a time-sensitive environment.
  • Excellent communication and interpersonal skills, with a focus on relationship-building, collaboration with stakeholders, project scope management, listening, and questioning abilities.
  • Be able to obtain a Secret Clearance from the Department of Homeland Security (DHS) and pass a Public Trust background investigation.
Preferred Qualifications
  • Bachelor's degree in engineering, Computer Science, IT, or a related field.
  • Advanced networking certifications (e.g., CCNA, CCNP, or equivalent).
  • Prior experience in an airport or transportation security screening equipment technologies.
  • Previous experience with open architecture systems for the US Government.
Benefits

TechFlow, Inc. is a 100% employee-owned company, offering a comprehensive benefits package, including an employee stock ownership plan (ESOP), 401k plan, paid time off, holidays, comprehensive medical, dental, and vision plans, company-paid Life & AD&D insurance plan, Employee Assistance Program, Wellness Resources, company-paid training and development program, and voluntary benefits such as Life & AD&D Insurance for employee, spouse, and children, Short-term and long-term disability, Legal Shield and Identity Theft protection plans, and Pet Insurance.



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