Account Specialist
4 weeks ago
As an Account Specialist at Compass Group USA, you will be responsible for delivering exceptional customer service and support to our clients. Your primary focus will be on daily customer calls, answering phones, and resolving any issues that may arise. You will also be responsible for order entry, invoice preparation, and back orders. Additionally, you will make new product suggestions and work to up-sell orders and accounts.
Key Responsibilities:
• Daily customer calls and phone answering
• Order entry and invoice preparation
• Back orders and problem resolution
• New product suggestions and up-selling
Requirements:
• At least 2 years of customer service or sales experience
• College degree (preferred, but not required)
• Experience entering customer orders through a data entry or order system
• Attention to detail, organizational skills, and ability to prioritize work
• Excellent verbal, communication, and listening skills
• Professional phone manner and exceptional follow-up skills
Computer Skills:
• MS Word, Excel, and Outlook
• NetSuitAssociates at Compass Group USA are offered many fantastic benefits, including a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Full-time and part-time positions offer a range of benefits to associates, including medical, dental, vision, life insurance, disability insurance, commuter benefits, and employee assistance program. Full-time positions also offer flexible spending accounts (FSAs).
About Compass Group USA:
Compass Group USA is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
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