Guest Arrival Coordinator

2 weeks ago


Leavenworth, Washington, United States Vail Resorts Full time
Embark on an Unforgettable Journey
At Vail Resorts, we offer a multitude of avenues for our employees to immerse themselves in their love for the outdoors while forging lasting relationships with colleagues and visitors from across the globe.

Transitioning through seasons or embarking on a year-round career, you will enjoy some of the most competitive compensation packages in the industry, complimentary Epic pass(es) along with free ski and snowboard instruction, 40% discounts on retail, and opportunities for growth through Epic Service - our premier training and development program, as well as wellness benefits to support your success.

Our team members are the heart of our mission. Delivering the Experience of a Lifetime for our guests begins with you.

We are continuously hiring for our seasonal roles. Applications will be considered until positions are filled.

Employee Benefits

• Mountain Perks: Complimentary passes for employees, discounted lift tickets for friends and family, and free ski lessons

• Additional employee discounts on accommodations, dining, equipment, and mountain transportation

• 401(k) Retirement Plan

• Employee Assistance Program

• Comprehensive training and professional development

• Referral Program

For more details, please review the Benefits Eligibility Summary.

Position Overview:

As a Guest Arrival Coordinator, you will play a vital role in ensuring an exceptional arrival experience for our guests at the base area. This position offers a fantastic opportunity to engage in a variety of tasks throughout the day, ensuring outstanding service and seamless operations at the resort.

Position Specifications:
  • Housing: May Be Available
  • Expected Pay Range: $20.00 / hour
  • Shift & Schedule Availability: Part-Time Hours available
  • Skill Level: Entry
Key Responsibilities:
  • Serve as a versatile workforce for diverse projects and events
  • Act as an ambassador for My Epic; offer knowledgeable advice and friendly support to guests in need, and be well-informed about additional resources available to guests.
  • Perform other assigned duties as needed.
Position Requirements:
  • Adhere to safety procedures and guidelines to ensure personal and team safety - your safety is our priority
  • Comfortable working in both indoor and outdoor seasonal environments
  • Ability to lift up to 50 lbs (22.7 kg)
  • Capable of standing for extended periods and performing physical tasks consistently
  • Willingness to work weekends and holidays
A Guest Arrival Coordinator is a flexible team member who often collaborates across various departments and roles to support the unified resort experience, which may include:
  • Mountain Activities
  • Retail Rental Operations
  • Food and Beverage Support
  • Ticket Sales or Scanning
  • Lift Operations
  • Guest Services
The anticipated pay range is $20.00. This reflects the compensation we reasonably expect for this role. Individual compensation decisions are based on various factors.

Vail Resorts is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
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