Front Desk Representative

4 weeks ago

Destin, Florida, United States Homewood Suites Destin Full time

About Us:
Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Our hotel provides a world of perks, from complimentary on-site parking to generous paid time off and flexible holiday programs. Experience the camaraderie of our vibrant workplace, where dedication is celebrated, and teamwork thrives.

Responsibilities:

  • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
  • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
  • Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
  • Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
  • Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
  • Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Qualifications:
  • High school diploma or equivalent required, and college degree preferred.
  • Hotel experience preferred.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and detect signs of emergency situations.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits:

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ?through EyeMed. ?Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

  • Front Desk Supervisor

    3 weeks ago

    Destin, Florida, United States Hotel Effie Sandestin Autograph Collection Full time

    Hotel Effie Sandestin Autograph Collection Job DescriptionJob Title: Front Desk SupervisorLocation: Hotel Effie Sandestin Autograph Collection, Mirmar Beach, FloridaJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Effie Sandestin Autograph Collection. As a Front Desk Supervisor, you will be...

  • Front Desk Ambassador

    3 weeks ago

    Destin, Florida, United States AccorHotel Full time

    Job Title: Front Desk AmbassadorAt AccorHotel, we are seeking a skilled Front Desk Ambassador to join our team. As a key member of our Residence Club, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our owners and guests.Key Responsibilities:Provide personalized service to guests and owners,...

  • Front Desk Associate

    1 month ago

    Destin, Florida, United States Homewood Suites Destin Full time

    About UsNestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Our hotel is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial...

  • Front Desk Sales Associate

    1 month ago

    Destin, Florida, United States Massage Envy Full time

    {"title": "Front Desk Sales Associate", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing...

  • Guest Services Representative

    4 weeks ago

    Destin, Florida, United States Legendary Inc Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at the Emerald Grande on the Harbor Walk Village. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Manage front...

  • Guest Services Representative

    4 weeks ago

    Destin, Florida, United States Extended Stay Full time

    Job Summary: We are seeking a Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities: Assist guests at all times and respond to their requests with diligence and follow-through...

  • Front Desk Associate

    3 weeks ago

    Destin, Florida, United States Homewood Suites Destin Full time

    About Us: Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Our hotel is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and...

  • Hotel Night Auditor NF-02 Position

    4 weeks ago

    Destin, Florida, United States US Army Full time

    Job Summary:This position is located at the US Army Recreation Area, part of the Fort Moore Family & Morale, Welfare and Recreation (MWR) department.An intermittent employee serves in a continuing position on a scheduled or as needed basis. To better expedite the hiring process, we recommend including full contact information for professional and personal...

  • Customer Service Representative

    4 weeks ago

    Destin, Florida, United States Winn-Dixie Full time

    Customer Service Role at Winn-DixieAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, greeting and assisting customers in a prompt and courteous manner, and addressing customer issues and complaints to their satisfaction. You will also be responsible for stocking front-end products, performing...

  • Night Auditor

    4 weeks ago

    Destin, Florida, United States The Henderson Beach Resort Full time

    Job Summary:The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This includes front desk operation during the overnight shift, typically from 11pm to 7am. Key responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security...

  • Customer Service Representative

    4 weeks ago

    Destin, Florida, United States Winn-Dixie Full time

    Customer Service Role at Winn-DixieAs a valued member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Welcoming and assisting customers in a prompt, courteous, and friendly mannerStocking front-end products and maintaining...

  • Customer Service Representative

    3 weeks ago

    Destin, Florida, United States Winn-Dixie Full time

    Job Summary: As a Cashier Associate at Winn-Dixie, you will be responsible for providing exceptional customer service and ensuring a smooth shopping experience for our customers.Key Responsibilities:Provide continuous attention to customer needs and greet, assist, and thank customers in a prompt, courteous, and friendly manner.Properly record sales through...

  • Part-time Nabisco Merchandiser

    4 weeks ago

    Destin, Florida, United States Mondelez International Full time

    Job SummaryWe are seeking a Part-time Nabisco Merchandiser to join our team. As a merchandiser, you will be responsible for communicating with customers, stocking store shelves, and maintaining or changing out displays to ensure our products are well-represented and easily accessible.Key ResponsibilitiesRepresent Mondelz International in front of in-store...

  • Front Desk Associate

    4 months ago

    Destin, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Destin,FL. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking for...

  • Part-Time Front Desk Agent

    3 months ago

    Destin, United States Homewood Suites Destin Full time

    About Us: Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Join our dynamic team and unlock a world of perks, from complimentary on-site parking to generous paid time off and flexible...

  • Night Auditor

    2 weeks ago

    Destin, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - The Henderson Beach Resort [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist...

  • Guest Services Rep Part

    2 months ago

    Destin, United States Extended Stay Full time

    Extended Stay - 4615 Opa Locka Lane [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Night Auditor

    4 months ago

    Destin, United States The Henderson Beach Resort Full time

    Job Summary: *$250 sign-on bonus after 60 days* The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and...

  • Front Desk Receptionist Destin

    1 month ago

    Destin, United States Orthopaedic Associates Full time

    Receptionist The medical receptionist is one of the primary points of contact for the medical office. The receptionist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff and provider of care. Summary of tasks Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and...

  • Part-time Nabisco Merchandiser

    1 month ago

    Destin, United States Mondelez International Full time

    Job DescriptionJoin our Mission to Lead the Future of Snacking AT Mondelz InternationalPart Time Nabisco MerchandiserJoin our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays. Become an ambassador of...

  • Store Cleaning Associate

    1 month ago

    Destin, United States Home Goods Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Store Cleaning Associate

    1 month ago

    Destin, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...

  • Customer Experience Specialist

    4 weeks ago

    Destin, United States BOTE Full time

    Your Impact BOTE is looking to fill a role for a customer experience specialist responsible for executing industry-leading customer experiences across the business and increasing the satisfaction and lifetime value of our customers. This role is responsible for providing timely, exceptional support to the BOTE network of customers, while also identifying...

  • Customer Experience Specialist

    4 weeks ago

    Destin, United States BOTE Full time

    Your Impact BOTE is looking to fill a role for a customer experience specialist responsible for executing industry-leading customer experiences across the business and increasing the satisfaction and lifetime value of our customers. This role is responsible for providing timely, exceptional support to the BOTE network of customers, while also identifying...

  • Evening Supervisor

    4 weeks ago

    Destin, United States Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • 25 hour as a Pizza Delivery Driver Parttime

    2 weeks ago

    Destin, United States Domino's Franchise Full time

    Job Description Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you...

  • Assistant Manager

    2 weeks ago

    Destin, United States Shrimp Basket Holdings Full time

    Summary/Objective The Assistant Manager is responsible for assisting the General Manager of the restaurant in establishing and maintaining customer service. The position is responsible for the various tasks involved in the overall operation of a store including measuring business trends, maximizing sales/profitability by developing staff and by controlling...

  • Assistant Manager

    3 weeks ago

    Destin, United States Shrimp Basket Holdings Full time

    Summary/Objective The Assistant Manager is responsible for assisting the General Manager of the restaurant in establishing and maintaining customer service. The position is responsible for the various tasks involved in the overall operation of a store including measuring business trends, maximizing sales/profitability by developing staff and by controlling...

  • Retail Associate

    6 months ago

    Destin, United States Ross Stores, Inc. Full time

    Our values start with our people, join a team that values you! We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...