Front Desk Associate

1 month ago


Destin, Florida, United States Homewood Suites Destin Full time
About Us

Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Our hotel is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you.

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our dynamic team. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Guest Services: Assist guests with arrival and departure from the hotel, while providing positive guest experiences.
  • Registration and Check-out: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
  • Communication: Promptly answer the telephone using positive and clear communication, input messages into the computer, and retrieve messages and communicate the content to the guest.
  • Problem-solving: Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
  • Teamwork: Establish and maintain effective working relationships with associates, customers, and patrons.
Requirements:
  • Education: High school diploma or equivalent required, and college degree preferred.
  • Experience: Hotel experience preferred.
  • Skills: Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
  • Physical Demands: Ability to stand and move throughout the front office and continuously perform essential job functions.
Benefits:

We offer a comprehensive benefit program that includes competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, and a wide array of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



  • Destin, Florida, United States Massage Envy Full time

    {"title": "Front Desk Sales Associate", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing...

  • Front Desk Supervisor

    3 weeks ago


    Destin, Florida, United States Hotel Effie Sandestin Autograph Collection Full time

    Hotel Effie Sandestin Autograph Collection Job DescriptionJob Title: Front Desk SupervisorLocation: Hotel Effie Sandestin Autograph Collection, Mirmar Beach, FloridaJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Effie Sandestin Autograph Collection. As a Front Desk Supervisor, you will be...

  • Front Desk Ambassador

    3 weeks ago


    Destin, Florida, United States AccorHotel Full time

    Job Title: Front Desk AmbassadorAt AccorHotel, we are seeking a skilled Front Desk Ambassador to join our team. As a key member of our Residence Club, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our owners and guests.Key Responsibilities:Provide personalized service to guests and owners,...

  • Front Desk Associate

    3 weeks ago


    Destin, Florida, United States Homewood Suites Destin Full time

    About Us: Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Our hotel is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and...


  • Destin, Florida, United States Homewood Suites Destin Full time

    About Us: Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Our hotel provides a world of perks, from complimentary on-site parking to generous paid time off and flexible holiday programs....


  • Destin, Florida, United States US Army Full time

    Job Summary:This position is located at the US Army Recreation Area, part of the Fort Moore Family & Morale, Welfare and Recreation (MWR) department.An intermittent employee serves in a continuing position on a scheduled or as needed basis. To better expedite the hiring process, we recommend including full contact information for professional and personal...

  • Night Auditor

    4 weeks ago


    Destin, Florida, United States The Henderson Beach Resort Full time

    Job Summary:The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This includes front desk operation during the overnight shift, typically from 11pm to 7am. Key responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security...


  • Destin, Florida, United States Legendary Inc Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at the Emerald Grande on the Harbor Walk Village. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Manage front...

  • Cashier Associate

    4 weeks ago


    Destin, Florida, United States Winn-Dixie Full time

    Job Summary:As a Cashier Associate at Winn-Dixie, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your key responsibilities will include greeting and assisting customers, operating the cash register accurately and efficiently, and maintaining a clean and organized store...


  • Destin, Florida, United States Extended Stay Full time

    Job Summary: We are seeking a Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities: Assist guests at all times and respond to their requests with diligence and follow-through...


  • Destin, Florida, United States Winn-Dixie Full time

    Customer Service Role at Winn-DixieAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, greeting and assisting customers in a prompt and courteous manner, and addressing customer issues and complaints to their satisfaction. You will also be responsible for stocking front-end products, performing...

  • Night Auditor

    4 weeks ago


    Destin, Florida, United States Homewood Suites Destin Full time

    Job SummaryWe are seeking a detail-oriented Night Auditor to join our team at Homewood Suites Destin. As a Night Auditor, you will be responsible for ensuring the maintenance of financial controls and compliance with hotel standards.Key ResponsibilitiesPrepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown...


  • Destin, Florida, United States Winn-Dixie Full time

    Job Summary: As a Cashier Associate at Winn-Dixie, you will be responsible for providing exceptional customer service and ensuring a smooth shopping experience for our customers.Key Responsibilities:Provide continuous attention to customer needs and greet, assist, and thank customers in a prompt, courteous, and friendly manner.Properly record sales through...

  • Night Auditor

    4 weeks ago


    Destin, Florida, United States Homewood Suites Destin Full time

    About Us: Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Our hotel is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and...

  • Front Desk Associate

    4 months ago


    Destin, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Destin,FL. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking for...


  • Destin, United States Homewood Suites Destin Full time

    About Us: Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Join our dynamic team and unlock a world of perks, from complimentary on-site parking to generous paid time off and flexible...


  • Destin, United States Walmart Full time

    Walmart - 15017 Emerald Coast Pkwy - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...


  • Destin, United States Walmart Full time

    Walmart - 15017 Emerald Coast Pkwy - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...


  • Destin, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 981 US HWY 98 [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address customer...

  • Night Auditor

    4 months ago


    Destin, United States The Henderson Beach Resort Full time

    Job Summary: *$250 sign-on bonus after 60 days* The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and...

  • Night Auditor

    2 weeks ago


    Destin, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - The Henderson Beach Resort [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist...


  • Destin, United States Extended Stay Full time

    Extended Stay - 4615 Opa Locka Lane [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Destin, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...


  • Destin, United States Orthopaedic Associates Full time

    Receptionist The medical receptionist is one of the primary points of contact for the medical office. The receptionist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff and provider of care. Summary of tasks Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and...

  • Retail Associate

    6 months ago


    Destin, United States Ross Stores, Inc. Full time

    Our values start with our people, join a team that values you! We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...


  • Destin, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...

  • Evening Supervisor

    4 weeks ago


    Destin, United States Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...


  • Destin, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...


  • Destin, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...


  • Destin, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...


  • Destin, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...


  • Destin, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...


  • Destin, United States Homewood Suites Destin Full time

    About Us: Nestled along the scenic Emerald Coast Parkway, Homewood Suites by Hilton Destin offers a prime location just a stone's throw away from Henderson Beach State Park and the exhilarating Big Kahuna's Water & Adventure Park. Join our dynamic team and unlock a world of perks, from complimentary on-site parking to generous paid time off and flexible...


  • Destin, United States Domino's Franchise Full time

    Job Description Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you...