Retail Associate

6 months ago

Destin, United States Ross Stores, Inc. Full time

Our values start with our people, join a team that values you

We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.


SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries
  • Retail

  • Retail Stock Associate

    4 months ago

    Destin, United States Rooms To Go Full time

    Rooms To GoRetail Stock AssociateStarting Salary: $14 - 16 per hour, depending on experience.Medical, Dental, Vision and other benefits available based on # of hours worked.Associate Discounts on Rooms To Go furnitureJoin the ROOMS TO GO TEAM!!!!!Rooms To Go is hiring a Retail Stock Associate to work in the offices of our beautiful Retail stores. These fast...

  • Retail Sales Associate

    4 weeks ago

    Destin, Florida, United States Columbia Sportswear Full time

    About the PositionWe are seeking a highly motivated and customer-focused Retail Associate to join our team at Columbia Sportswear. As a Retail Associate, you will play a key role in delivering exceptional customer experiences and supporting the success of our retail stores.Key ResponsibilitiesMaintain a high level of product knowledge and provide expert...

  • Retail Sales Associate

    1 month ago

    Destin, Florida, United States Cumberland Farms Full time

    About the RoleCumberland Farms is seeking a highly motivated and customer-focused Retail Sales Associate to join our team.Key ResponsibilitiesProvide exceptional customer service to ensure a positive shopping experienceMaintain a high level of product knowledge and store standardsInteract with customers to respond to inquiries and provide assistanceWork...

  • Beach Retail Sales Associate

    3 weeks ago

    Destin, Florida, United States Kitty Hawk Full time

    Beach Retail Sales AssociateAre you looking for a fun and dynamic retail position in a beach environment? We are seeking a Beach Retail Sales Associate to join our team at Kitty Hawk Kites in Destin, FL and Fort Walton, FL. As a Beach Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and...

  • Retail Sales Associate

    1 month ago

    Destin, United States Cumberland Farms Full time

    Cumberland Farms - 7986 US Highway 98 W [Sales Associate / Team Member] As a Retail Sales Associate at Cumberland Farms, you'll: Ensure that every customer receives outstanding service; Maintain outstanding standards, product knowledge and all other components of customer service; Interact with customers to provide information and assistance in response to...

  • Retail Sales Associate

    4 weeks ago

    Destin, Florida, United States Goodwill Industries - Big Bend, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate - Cashier to join our team at Goodwill Industries - Big Bend, Inc. As a Retail Sales Associate - Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Retail Sales Associate

    3 weeks ago

    Destin, Florida, United States Goodwill Industries - Big Bend, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries - Big Bend, Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized sales floor.Key Responsibilities:Provide superior...

  • Retail Sales Associate Part Time

    3 weeks ago

    Destin, Florida, United States Tailored Brands Inc Full time

    Retail Sales Associate Job DescriptionWe are seeking a skilled Retail Sales Associate to join our team at Tailored Brands Inc. As a Retail Sales Associate, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.Key Responsibilities:Engage with customers to understand their needs and provide...

  • Retail Associate, PT

    4 months ago

    Destin, United States NIKE Full time

    Location & Store Type: Nike Factory Store Destin Address: Destin, Florida Starting Pay Rate:$18.00 Hours: Part Time - 20-38 hours per week, including nights and weekends We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let's do...

  • Retail Sales Associate

    1 month ago

    Destin, Florida, United States Columbia Sportswear Full time

    About the PositionColumbia Sportswear is seeking a highly motivated and customer-focused Retail Associate to join our team. As a key member of our sales floor team, you will be responsible for creating memorable customer experiences while assisting the Store Leadership team in supporting our company mission: "Connecting Active People with Their Passions."Key...

  • Retail Sales Associate

    1 month ago

    Destin, Florida, United States Gap Inc. Full time

    Sales Associate Job Description at Gap **Job Summary** As a Sales Associate at Gap, you will be responsible for providing exceptional customer service and driving sales on the sales floor. You will be the face of the company, interacting with customers, and ensuring a positive shopping experience. **Key Responsibilities** * Handle customer interactions...

  • Retail Sales Associate

    1 month ago

    Destin, Florida, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Retail Sales Associate

    1 month ago

    Destin, Florida, United States Zumiez Full time

    Job SummaryZumiez is seeking a Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, organizing and presenting merchandise, and preventing loss through awareness of your assigned section.Key ResponsibilitiesProvide customer service utilizing Zumiez selling...

  • Retail Associate

    2 months ago

    Destin, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Retail Sales Associate

    4 weeks ago

    Destin, United States Best Buy Full time

    As a Retail Sales Associate, you'll be the face of Best Buy for everyone who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with what's possible, you'll help us enrich lives through...

  • Retail Associates

    2 months ago

    Destin, United States JobGet Staffing Full time

    Immediate Openings! We are currently accepting applications for seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. JobGet Staffing is a world worth exploring - where dedication and achievement are rewarded.Starting seasonal range - $14.00 - $15.00...

  • Retail Associates

    1 month ago

    Destin, United States JobGet Staffing Full time

    Immediate Openings! We are currently accepting applications for seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. JobGet Staffing is a world worth exploring - where dedication and achievement are rewarded.Starting seasonal range - $14.00 - $15.00...

  • Retail Sales Associate

    4 weeks ago

    Destin, Florida, United States Gap Inc. Full time

    Job Summary: As a Sales Associate at Gap, you will be responsible for handling customer interactions and potential issues in a courteous and professional manner. You will also seek out and engage with customers to drive sales and service using suggestive selling techniques.Key Responsibilities:Handle customer interactions and potential issues in a courteous...

  • Retail Sales Associate Part Time

    1 month ago

    Destin, Florida, United States Men's Wearhouse Full time

    Job Title: Retail Sales Associate Part TimeAt Men's Wearhouse, we're looking for a skilled and enthusiastic Retail Sales Associate to join our team. As a key member of our sales team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Learn and demonstrate in-depth product knowledge,...

  • Retail Warehouse Associate

    4 weeks ago

    Destin, United States Best Buy Full time

    As a Retail Warehouse Associate, you'll be part of an energetic and efficient team that's dedicated to delivering tech products from the store's warehouse to our customers when, where and how they need them. You'll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience. When the situation calls for it, you'll...