Front Desk Ambassador
4 weeks ago
At AccorHotel, we are seeking a skilled Front Desk Ambassador to join our team. As a key member of our Residence Club, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our owners and guests.
Key Responsibilities:
- Provide personalized service to guests and owners, ensuring their needs are met and exceeded.
- Manage day-to-day operations, ensuring service standards are met and exceeded.
- Inspect owner homes to ensure quality and cleanliness standards are met.
- Perform light housekeeping and maintenance duties as required.
- Assist with Manager on Duty and Night Audit procedures.
Requirements:
- Customer service experience is an asset.
- Prior experience working in a hotel or residential property is required.
- Prior experience working with hotel operating systems is an asset.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively with fellow colleagues as part of a team.
About AccorHotel:
At AccorHotel, we offer our guests the finest hospitality experience in each of our destinations. We are committed to providing exceptional service and creating memorable experiences for our guests and owners.
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