Parts Sales Specialist
4 weeks ago
Job Summary: We are seeking a skilled Parts Advisor to join our team at Lager's of Mankato, Inc. The successful candidate will be responsible for selling parts to customers, managing inventory, and providing exceptional customer service.
Key Responsibilities:
- Assist customers in selecting required parts and provide recommendations for companion requirements.
- Remove purchased parts from inventory and verify availability for customers.
- Process orders for daily shipment, delivery, or pick-up, and verify "will call" and "backorder" files weekly.
- Solicit assigned accounts by phone and assist service technicians in selecting parts needed for repairs.
- Sign and date repair estimates or repair orders to verify that parts will be ordered when necessary.
- Notify Service Advisors and customers that ordered parts have been received.
- Provide a high level of service to all customers and team members, and issue credit for parts returned.
- Ensure that all charge sales are signed by the customer and maintain a Lost Sale Tracking program.
Requirements:
- High school diploma or equivalent, and vocational or trade school training in parts or automotive repair.
- Ability to read and comprehend instructions and information, and provide professional personal appearance.
- Ability to work well with the public, sometimes with several customers at a time, and be required to wear a dealership provided uniform or adhere to a dealership dress policy.
Working Conditions: This is a physically demanding position that requires moving throughout the parts shelves and bins all day, reaching and climbing to obtain parts from inventory, and standing six to eight hours during a shift at the counter.
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