Client Care Representative

2 days ago


New Holland, Pennsylvania, United States New Holland Auto Group Full time
Client Care Specialist

We are seeking a highly skilled and customer-focused professional to join our team as a Client Care Specialist. This role is ideal for individuals who are passionate about delivering exceptional customer service and are able to work in a fast-paced environment.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone and email
  • Maintain high levels of customer satisfaction through proactive issue resolution and follow-up
  • Utilize company resources to answer customer questions and resolve issues
  • Meet or exceed daily goals and objectives
  • Input data into the company computer platform to keep customer records up-to-date
Requirements:
  • Positive attitude and customer service mentality
  • Previous customer service experience
  • Strong computer skills and ability to learn new software
  • Excellent interpersonal communication skills
  • High level of professionalism and ability to work in a team environment
  • Availability to work some holidays and weekends
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

New Holland Auto Group is a growing company that values integrity, transparency, and professionalism. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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