Customer Service Representative

1 week ago


Groves, Texas, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
  • Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction
  • Stay up-to-date with product knowledge, including features, benefits, and applications
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and collaboration
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of customer service or sales experience; paint industry experience a plus
  • Excellent communication and interpersonal skills, with ability to work effectively with customers and colleagues
  • Ability to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer

As a Customer Service Representative at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed.



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