Senior Underwriting Operations Specialist

4 days ago

New York, New York, United States QBE Insurance Group Limited Full time
About the Role

We are seeking a highly skilled and experienced Senior Underwriting Operations Specialist to join our team at QBE Insurance Group Limited. As a key member of our underwriting operations team, you will be responsible for providing administrative and clerical support to our underwriters, particularly in the area of Directors and Officers (D&O) liability insurance.

Key Responsibilities
  • Assist underwriters in gathering necessary information for policy evaluation, including financial statements, risk assessments, and other relevant documentation.
  • Support the development of junior level operations underwriters by offering professional guidance, facilitating partnerships with key stakeholders, delivering technical training as required, prioritizing and delegating assignments and sharing expertise.
  • Maintain streamlined operational underwriting by processing, documenting and organizing assigned new business, renewal, endorsed and cancelled policies, preparing and maintaining legal notices and underwriting quotes to support business processes.
  • Input data into underwriting systems and databases.
  • Serve as a point of contact for clients and brokers, providing information and answering questions about policies, applications, and the underwriting process.
  • Manage client files by utilizing customer relationship management tools and updating records as required to reflect current state.
  • Build and maintain relationships with internal and external customers by requesting required underwriting information and researching and analyzing inquiries.
  • Support operational projects to review and/or design new process modules and evaluate market dynamics to ensure compliance and grow the book of business.
  • Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues and guiding clients as necessary.
Requirements
  • Bachelor's Degree or equivalent combination of education and work experience.
  • 2-4 years relevant experience.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and accuracy.
  • Build and maintain professional networks.
  • Show drive and initiative.
  • Good communication skills, both written and verbal.
  • Use logical approach to analyze issues.
  • Share knowledge and educate others.
  • Ability to work independently and as part of a team.
  • Build and capitalize on beneficial internal and external relationships.
  • Effectively and efficiently present logic, reasoning, and analysis to others.
  • Complete tasks attentively and thoroughly.
About QBE

QBE is an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner. We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.

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