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Financial Operations Supervisor

2 months ago

Berryville, Arkansas, United States The Blossoms Full time

Under the guidance of the Administrator, the Financial Operations Supervisor oversees all business functions and personnel, including but not limited to accounts receivable, accounts payable, resident trust funds, and other assigned responsibilities. The
Financial Operations Supervisor ensures that financial systems are accurate, efficient, and compliant with professional accounting practices and governmental regulations. This position carries the responsibility for executing assigned duties in accordance with current federal and state regulations and established company policies and procedures.

ESSENTIAL JOB FUNCTIONS:
A. Role Responsibilities - Job Knowledge/Duties:

  1. Demonstrates knowledge of age-specific developmental factors relevant to adult and geriatric residents in executing business office functions.
  2. Possesses the skills and techniques necessary to manage business office functions for residents with various needs, including therapeutic, neuro and dementia care, dialysis, IV therapy, and infectious diseases, as applicable.
  3. Attends all mandatory in-services by the employee's anniversary date.
  4. Acts under the direction of the Administrator and participates as an active member of the interdisciplinary team.
  5. Adapts to changes in work schedule to meet resident and family needs.
  6. Communicates effectively and adheres to the Corporate Compliance Program and Code of Conduct while performing work functions.
  7. Performs other duties as assigned by the Administrator.
B. Role Responsibilities - Administrative Duties:
  1. Responsible for collecting accounts receivable, focusing on 90+ accounts through various techniques, including conducting collection calls and advising corporate personnel on overdue payments.
  2. Supervises Business Office Staff, conducting regular meetings to review progress toward departmental goals and evaluating performance.
  3. Communicates regularly with the Administrator and corporate personnel regarding departmental goals and concerns.
  4. Gathers month-end medical reports and maintains files for reporting, ensuring timely responses to requests for medical records.
  5. Demonstrates responsibilities for Medicare Part A determinations from the Nursing Department, ensuring appropriate notifications are sent promptly.
  6. Ensures timely completion of Medicare Part A and B appeals for denials received.
  7. Balances SUM journals to billing reports by the 10th of each month.
  8. Processes Medicaid pending conversions and reviews them weekly, conducting follow-ups as necessary.
  9. Prepares daily deposits and manages miscellaneous Business Office errands.
  10. Maintains oversight of resident trust accounts, ensuring proper management and documentation.
  11. Gathers monthly auxiliary pharmacy bills and therapy billing logs for corporate personnel.
  12. Completes quarterly sales tax returns as needed and maintains business office non-medical files.
  13. Responsible for special projects and reports as assigned by the Administrator or corporate personnel.
C. Role Responsibilities - Interpersonal Skills:
  1. Adheres to the Resident Bill of Rights and maintains confidentiality of resident information.
  2. Interacts with residents, family members, and staff in a supportive and calm manner.
  3. Addresses resident and family satisfaction issues promptly and professionally.
  4. Exhibits patience, tact, and enthusiasm while engaging with residents.
  5. Participates in the orientation of new staff, demonstrating a positive and helpful attitude.
  6. Creates a warm and positive atmosphere throughout the facility.
  7. Maintains productive working relationships with other department directors.
D. Role Responsibilities - Safety:
  1. Demonstrates knowledge of emergency equipment and procedures.
  2. Identifies and responds appropriately to potential hazards.
  3. Follows established safety rules and accident prevention protocols.
E. Role Responsibilities - Infection Control:
  1. Practices proper hand-washing techniques and disposes of waste appropriately.
F. Role Responsibilities - Resident Care/Dignity:
  1. Addresses residents respectfully and maintains confidentiality.
EDUCATION/EXPERIENCE:
1. High School diploma required; an Associate's Degree in Business or three years of accounts receivable management experience in healthcare preferred.
2. Knowledge of accounts receivable management, basic accounting procedures, and computerized office systems is essential.
3. Must possess effective communication skills in English, both verbally and in writing.
4. Must meet health assessment requirements.
5. Capable of performing essential job functions with or without reasonable accommodations.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
This position may require sitting for extended periods, occasional bending, and lifting up to 50 pounds with assistance. The role may involve exposure to various environmental factors, including infectious waste and hazardous materials.

This job description is intended to outline the general nature and level of work required for this position and is not an exhaustive list of all responsibilities and skills required.