Medical Support Specialist
4 weeks ago
We are seeking a highly organized and detail-oriented Medical Support Specialist to join our team. As a key member of our front office staff, you will be responsible for ensuring seamless patient experiences.
About the Role:
- Schedule and confirm patient appointments, check-ups, and physician referrals with accuracy and efficiency.
- Answer telephones and direct calls to appropriate staff members in a professional and courteous manner.
- Greet visitors, assess their purpose, and direct them to the correct staff member or department.
- Compile and record medical charts, reports, and correspondence with attention to detail and confidentiality.
- Ensure patients complete necessary paperwork and forms, including privacy forms.
- Check patients in and out, collect co-pays, and manage payment processing efficiently.
Requirements:
- Minimum 2 years of front desk experience in a medical setting.
- Proficiency in Electronic Medical Record (EMR) systems is essential.
- Demonstrated ability to communicate effectively with patients, colleagues, and healthcare providers.
- Strong computer skills, including Microsoft Office and EMR software.
Estimated Salary: $45,000 - $60,000 per year.
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