Account Representative

1 day ago


Grand Rapids, Michigan, United States Total Quality Logistics Full time
About the Role

We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting and working with our established Sales Team to drive revenue growth.

Key Responsibilities:

  • Communicate effectively with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed

What We Offer

We offer a comprehensive benefits package, including a $40,000 base salary with uncapped commission opportunity, paid relocation to our HQ in Cincinnati, OH, health, dental, and vision coverage, 401(k) with company match, and a paid training and mentoring program.

Requirements

To be successful in this role, you will need:

  • A college degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service

Where You'll Be

You will be based at our Grand Rapids, MI location, where you will have the opportunity to work with a talented team and contribute to the success of our company.



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