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Nighttime Member Services Agent

2 months ago

Columbia, Missouri, United States Planet Fitness Full time

Position Overview: The Overnight Member Services Representative plays a crucial role in delivering outstanding customer support to members, potential members, and visitors, ensuring a welcoming and positive environment.

Key Responsibilities: The Overnight Member Services Representative will:

  • Welcome and assist members, fostering a friendly atmosphere.
  • Manage membership inquiries and processes.
  • Conduct retail transactions efficiently.
  • Ensure cleanliness and safety standards are upheld within the facility.

Qualifications:

  • Successful completion of a background check is mandatory.
  • CPR/AED certification is required.
  • Prior experience in customer service is advantageous.
  • Basic proficiency in computer operations is necessary.
  • A positive demeanor and dependability are essential.
  • Excellent communication abilities are a must.
  • Candidates must be at least 18 years old.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Effective verbal communication in person and over the phone.
  • Willingness to work overnight shifts.
  • Occasional lifting of items weighing up to 50 lbs.
  • Possible exposure to cleaning chemicals.

If you are a motivated individual who is dedicated to providing exceptional service, consider joining our team at Planet Fitness. We offer opportunities for career advancement, competitive compensation, employee benefits, and a collaborative work atmosphere.