Retail Service Team Member

4 days ago


Columbia, Missouri, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Team Member. As a key member of our store team, you will be responsible for providing exceptional customer service, coordinating events, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide fast and friendly service to customers, answering questions and helping them find products.
  • Event Coordination: Plan and coordinate events such as children's birthday parties, craft classes, and other in-store activities.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, sweeping, and vacuuming.
  • Merchandise Duties: Assist with merchandise duties, including unloading trucks, stocking shelves, and completing operational tasks.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless execution of events and daily tasks.
Preferred Qualifications
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with customers and colleagues.
  • Event Planning Experience: Previous experience in event planning, coordination, or management is highly desirable.
  • Customer Service Experience: Proven track record of providing exceptional customer service in a retail or customer-facing environment.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Work Environment

Our store is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and creating a welcoming atmosphere for all customers. As a Retail Service Team Member, you will be expected to work in a team environment, with a focus on collaboration and communication.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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