Retail Service Team Member

3 days ago


Columbia, Missouri, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and enthusiastic Retail Service Team Member to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, coordinating events, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide fast and friendly customer service, helping customers find products and solutions to meet their needs.
  • Coordinate and execute events, including children's birthday parties and craft classes, to create a fun and engaging experience for guests.
  • Maintain a clean and organized store environment, including restocking shelves, processing merchandise, and completing operational tasks.
  • Work effectively with colleagues to achieve sales goals and provide excellent customer service.
  • Participate in visual merchandising and store displays to create an attractive and inviting store environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including evenings and weekends.
Preferred Qualifications
  • Experience in retail or customer service, with a focus on delivering exceptional customer experiences.
  • Knowledge of craft supplies and materials, with a passion for creativity and self-expression.
  • Ability to work independently and as part of a team, with a focus on achieving sales goals and providing excellent customer service.
What We Offer

As a Retail Service Team Member at Michaels Stores, you will have the opportunity to work in a dynamic and creative environment, with a focus on delivering exceptional customer service and creating a fun and engaging experience for guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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