Human Resources Process Improvement Specialist
6 days ago
The Human Resources Data/Process Analyst Specialist plays a critical role in delivering high-quality support services to various stakeholders. This position is responsible for analyzing and improving HR business processes, identifying areas for optimization, and implementing solutions to enhance efficiency and customer satisfaction.
Key Responsibilities- Analyze current HR business processes to identify opportunities for improvement and implement solutions to enhance efficiency and customer satisfaction.
- Design and develop new business processes that reduce waste, increase efficiency, and improve customer experience.
- Work with the HR Team to develop and maintain standard operating procedures for HR processes.
- Oversee and audit electronic personnel file document uploads.
- Provide primary contact and training for employees hired into HR Specialist and HR Generalist roles.
- Troubleshoot and resolve employee access issues, partnering with other departments as needed.
- Responsible for early access and affiliate processing.
- Responsible for reporting functions for HR, including writing or developing complex reports for internal and external requests.
- Functional lead for data integrity and audit process.
- Complete annual and other surveys.
- Recruit, recommend for hire, and manage students assigned to HR, including individual work assignments and payroll approvals.
- Functional lead and primary contact for technical support and improvement in the PageUp system.
- Maintain Electronic Personnel Action Form function and users in the Banner system.
- Provide excellent customer service, respond to inquiries, and work to identify and resolve problems.
- Work with the AVP/CHRO to process written communications provided to employees.
- Participate in or chair various committees as assigned.
- Guide faculty and staff in compliance with policies/procedures and contract language.
- Maintain cooperative professional relationships with applicants, employees, peers, supervisors, managers, and the community in general.
- Maintain compliance with university policies, federal, state, and local regulations related to HR responsibilities.
- Carry out responsibilities in accordance with University policies, procedures, and applicable laws.
- Maintain confidentiality of appropriate HR and employee information.
- Demonstrate high standards of responsibility with integrity by supporting the FSU mission, vision, and core values.
- Perform other related duties and functions as assigned.
- Support, promote, and develop University student enrollment and retention initiatives.
- Demonstrate an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff, and community members.
This position requires a Bachelor's degree in Human Resources or Business Management and three years of recent experience in Human Resources, successfully performing analytical type work. Demonstrated proficiency with technology and ability to perform advanced functions in MS Office Suite and an employee management system are also required.
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