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Overnight Client Services Associate

2 months ago


Canaan, Connecticut, United States Mountainside Treatment Center Full time
Job Overview

Position Title: Overnight Client Support Coordinator

Employment Type: Full-Time

Location: Canaan, CT

Position Summary:

The Overnight Client Support Coordinator plays a crucial role in delivering a welcoming and structured environment that meets client expectations during their treatment journey.

Work Schedule: Full-Time, with various scheduling options available throughout the week.

  • Typical Shift: Wednesday to Sunday, 11:30 PM to 8:00 AM, with Monday and Tuesday off.
  • Note: A $2.00 shift differential applies for hours worked between 7:00 PM and 7:00 AM.

Key Responsibilities:

  • Attend to the daily non-therapeutic needs of clients while upholding a calm, professional demeanor and adhering to established service standards.
  • Conduct scheduled medication room tasks in line with company medication policies.
  • Adhere to all relevant federal, state, and accreditation regulations.
  • Resolve client-related issues in alignment with the organization's goals and objectives.
  • Follow safety protocols during emergency situations.
  • Manage medication inventory, including counts and documentation.
  • Restock vending machines on a nightly basis.
  • Complete and document equipment temperature checks nightly.

Qualifications:

  • High School Diploma or equivalent is required.
  • Ability to work independently and collaboratively, manage time effectively, and prioritize tasks efficiently.
  • Strong problem-solving skills with a proactive approach.
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint; Visio is a plus).

Compensation:

The hourly wage for this role ranges from $18.00 to $20.00, based on various job-related factors including skills, education, experience, and performance.

Benefits:

  • Comprehensive benefits package.
  • $2.00 shift differential.
  • Paid Time Off, increasing after one year of service.
  • Paid holidays, including a multicultural holiday.
  • 401(k) plan with employer matching.
  • Complimentary meals during shifts.
  • Monthly wellness reimbursement of $75.00 to promote self-care and prevent burnout.

About Us:

Mountainside Treatment Center is a leading behavioral healthcare provider dedicated to treating substance use disorders. We pride ourselves on our commitment to providing exceptional service and fostering a supportive environment for both clients and staff. We seek passionate individuals who share our vision of excellence in client care.

Vaccination Policy:

We strongly encourage all employees to be fully vaccinated against Covid-19 and the flu, in accordance with CDC recommendations.

Mountainside is an equal opportunity employer and encourages applications from diverse candidates.