Guest Services Coordinator

3 days ago


Concord, North Carolina, United States Nothing Bundt Cakes Full time
Key Responsibilities
  • Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs.
  • Maintain strong product knowledge to educate guests on NbC cake distinction, size, and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
  • Suggest additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
  • Process guest orders efficiently and accurately utilizing the point-of-sale system.
Required Skills and Qualifications
  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident, and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized, and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Benefits and Salary

The estimated salary for this role is $9.00 - $13.00 per hour based on local market conditions. Nothing Bundt Cakes offers a competitive salary, opportunities for growth and development, and a fun work environment.



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