Executive in Charge of Guest Services
3 days ago
Union Church is seeking an Executive in Charge of Guest Services to join our team in Charlotte, North Carolina. As a key member of our leadership team, you will play a crucial role in shaping the guest experience and driving organizational success.
About the Role:
This full-time position requires a high level of professionalism, exceptional communication skills, and the ability to build strong relationships with stakeholders. The ideal candidate will have a strong background in hospitality, customer service, or a related field, and a proven track record of delivering results-oriented initiatives.
Responsibilities:
* Lead the development and implementation of strategies to enhance the guest experience and drive business growth.
* Collaborate with cross-functional teams to ensure seamless execution of events and programs.
* Analyze data and metrics to inform decision-making and optimize processes.
Requirements:
* Bachelor's degree in Hospitality, Customer Service, or a related field.
* 3-5 years of work experience in a leadership role, preferably in a similar industry.
* Proven ability to drive business growth and improve customer satisfaction.
Benefits:
The salary for this position is commensurate with experience, estimated to be around $90,000 - $110,000 per year, depending on qualifications. Union Church offers a comprehensive compensation package, including medical, dental, and vision insurance, short- and long-term disability, life insurance, 403(b) retirement plan, paid time off (PTO), and paid holiday days.
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