Team Leader

1 month ago


Elizabeth, New Jersey, United States Primark Full time

Job Title: Team Leader - Jersey Garden

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at Primark. As a Team Leader, you will be responsible for leading a team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales.

Key Responsibilities:

  • Lead a team of Sales Associates to achieve sales targets and provide excellent customer service.
  • Manage daily tasks and allocate responsibilities to team members.
  • Support store management with the day-to-day running of the store.
  • Assist with recruitment, on-boarding, and development of Sales Associates.
  • Manage cash lanes and Fitting Room areas as needed.
  • Help with customer feedback and complaints.
  • Manage stock file accuracy and drive improved availability in-store.
  • Manage all pricing in line with Primark Pricing Principles.

Requirements:

  • Excellent people skills to serve customers, lead the team, and build credible working relationships with all store colleagues.
  • Strong service focus with experience of delivering excellent customer experience while maintaining high store standards.
  • Good commercial awareness and understanding of local selling patterns.
  • Ability to guide and support a team to achieve results.
  • Nimble and adaptable, able to flex plans and priorities in a fast-paced environment.
  • Good planning and organizational skills, prioritizing and working within agreed timescales.
  • Experience supporting store management with the protection of people, property, and premises.
  • Ability to effectively manage difficult situations and have good problem-solving skills.
  • Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English.

What We Offer:

  • Competitive benefits and work-life balance.
  • Robust onboarding period to ensure success.
  • Tools and resources to excel in a rapidly expanding global business.

How to Apply:

Apply today to join our team and take the first step towards a rewarding career at Primark.


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