Team Leader
1 month ago
Job Title: Team Leader - Jersey Garden
Job Summary:
We are seeking a highly motivated and experienced Team Leader to join our team at Primark. As a Team Leader, you will be responsible for leading a team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales.
Key Responsibilities:
- Lead a team of Sales Associates to achieve sales targets and provide excellent customer service.
- Manage daily tasks and allocate responsibilities to team members.
- Support store management with the day-to-day running of the store.
- Assist with recruitment, on-boarding, and development of Sales Associates.
- Manage cash lanes and Fitting Room areas as needed.
- Help with customer feedback and complaints.
- Manage stock file accuracy and drive improved availability in-store.
- Manage all pricing in line with Primark Pricing Principles.
Requirements:
- Excellent people skills to serve customers, lead the team, and build credible working relationships with all store colleagues.
- Strong service focus with experience of delivering excellent customer experience while maintaining high store standards.
- Good commercial awareness and understanding of local selling patterns.
- Ability to guide and support a team to achieve results.
- Nimble and adaptable, able to flex plans and priorities in a fast-paced environment.
- Good planning and organizational skills, prioritizing and working within agreed timescales.
- Experience supporting store management with the protection of people, property, and premises.
- Ability to effectively manage difficult situations and have good problem-solving skills.
- Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English.
What We Offer:
- Competitive benefits and work-life balance.
- Robust onboarding period to ensure success.
- Tools and resources to excel in a rapidly expanding global business.
How to Apply:
Apply today to join our team and take the first step towards a rewarding career at Primark.
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