Hotel Ambassador

1 week ago


El Paso, Texas, United States HYATT Hotels Full time
Hotel Host Job Description

About the Role:

As a Hotel Host at HYATT Hotels, you will be the face of our brand, delivering exceptional guest experiences and creating a warm and welcoming atmosphere for our guests. This is a dynamic role that requires strong communication skills, a passion for delivering high-quality service, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional guest service, ensuring that every guest feels valued and cared for.
  • Create a warm and welcoming atmosphere, making every guest feel at home.
  • Work collaboratively with the hotel team to ensure seamless service delivery.
  • Manage the hotel stand, bakery café, guest kitchen, e-room, and TV den, ensuring that every area is clean, comfortable, and inviting.
  • Assist with guest check-in and check-out, ensuring a smooth and efficient process.
  • Support the servicing of meeting rooms, ensuring that every event is a success.

Requirements:

  • Previous guest service experience, preferably in a hotel or related field.
  • Strong communication skills, with the ability to speak, read, and write fluently in English.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • High school diploma or equivalent required.
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
  • Basic computer skills, including Microsoft Office.

About HYATT Hotels:

HYATT Hotels is a global hospitality company that is committed to delivering exceptional guest experiences. We believe that our guests select HYATT because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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