Client Success Specialist

3 weeks ago

Seattle, Washington, United States Read AI, Inc Full time
About the Role

We are seeking a highly organized and detail-oriented Account Coordinator to join our team at Read AI, Inc. As an Account Coordinator, you will play a critical role in supporting our Account Management team in ensuring the smooth operation of client accounts.

Key Responsibilities
  • Client Support: Serve as a primary point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner via Zendesk and email.
  • Account Management: Assist Account Managers in the day-to-day management of client accounts, including setting up meetings, preparing reports, and tracking project milestones.
  • Communication: Facilitate clear and consistent communication between clients and internal teams, ensuring all parties are informed and aligned.
  • Documentation: Maintain accurate records of client interactions, project progress, and deliverables. Update CRM systems with relevant information.
  • Project Coordination: Support the planning and execution of client projects, ensuring they are delivered on time and within scope.
  • Reporting: Prepare regular status reports and presentations for clients and internal stakeholders, highlighting key metrics and insights.
  • Market Research: Conduct market research to identify trends, competitor activities, and opportunities to enhance client offerings.
  • User Interaction: Educate users on how to effectively use Read AI, troubleshoot issues, and provide comprehensive support.
  • Process Improvement: Identify and recommend improvements to account management processes and workflows to enhance efficiency and client satisfaction.
  • Task Ownership: Take ownership of tasks and ensure they are completed to the highest standard.
Qualifications
  • Education: Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
  • Experience: 1-3 years of experience in account coordination, client services, or a similar role, preferably in the tech industry.
  • Skills:
    • Excellent verbal and written communication skills.
    • Strong organizational and multitasking abilities.
    • Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
    • Experience with Zendesk or similar customer service platforms.
    • Basic understanding of the tech industry and relevant market trends.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • High attention to detail and problem-solving skills.
    • Ability to take ownership of tasks and see them through to completion.
Why Read AI?
  • We're a cutting-edge company that's revolutionizing the way people interact with AI.
  • We're committed to delivering exceptional service and support to our clients.
  • We offer a collaborative and supportive work environment with a diverse and talented team.

The annual total cash compensation range for this role is $50,000 to $70,000, however actual salaries can vary based on a candidate's qualifications, skills, and competencies.

  • Client Success Specialist

    3 weeks ago

    Seattle, Washington, United States Read AI, Inc Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Success Specialist to join our team at Read AI, Inc. As a key member of our Account Management team, you will play a critical role in ensuring the smooth operation of client accounts.Key ResponsibilitiesClient Support: Serve as a primary point of contact for clients, addressing...

  • Client Success Specialist

    4 weeks ago

    Seattle, Washington, United States Targeted Talent Full time

    Position OverviewRole SummaryThe Client Success Specialist will play a pivotal role in ensuring our clients achieve their desired outcomes while utilizing our solutions. This position requires a proactive approach to managing client relationships and delivering exceptional service throughout the customer journey.Key ResponsibilitiesOversee project management...

  • Client Success Specialist

    3 weeks ago

    Seattle, Washington, United States Read AI, Inc Full time

    Job SummaryThe Account Coordinator will be responsible for supporting the Account Management team in ensuring the smooth operation of client accounts. This role involves coordinating between clients and internal teams, managing client communications, and helping to deliver exceptional service.Key ResponsibilitiesClient Support: Serve as a primary point of...

  • Client Success Specialist

    4 weeks ago

    Seattle, Washington, United States Read AI, Inc Full time

    About the RoleThe Account Coordinator will be responsible for supporting the Account Management team in ensuring the smooth operation of client accounts.This role involves coordinating between clients and internal teams, managing client communications, and helping to deliver exceptional service.The ideal candidate is a proactive problem-solver with excellent...

  • Client Success Strategist

    1 month ago

    Seattle, Washington, United States Shiftboard Full time

    Job OverviewWe are seeking a proactive and results-oriented Client Success Strategist to enhance our exceptional customer success team. In this role, you will oversee a diverse portfolio of clients, concentrating on customer retention, satisfaction, and engagement. Your mission is to ensure clients derive maximum value from Shiftboard's workforce management...

  • Customer Success Onboarding Specialist

    6 days ago

    Seattle, Washington, United States Boundless Immigration Full time

    Job Title: Customer Success Onboarding SpecialistWe are seeking a highly skilled Customer Success Onboarding Specialist to join our team at Boundless Immigration. As a key member of our customer success team, you will be responsible for delivering an exceptional onboarding experience for our B2B clients.Key Responsibilities:Lead the onboarding process for...

  • Account Manager

    4 weeks ago

    Seattle, Washington, United States Read AI Full time

    Job DescriptionAbout Us:At Read AI, we're revolutionizing the way people interact with technology. Our innovative AI-powered solutions aim to make every interaction more efficient and effective. As a key member of our Customer Success team, you'll play a vital role in ensuring our clients achieve their goals.Job Summary:The Account Manager will be...

  • Director of Client Success

    3 weeks ago

    Seattle, Washington, United States EPAM Systems Full time

    About the RoleWe are seeking a seasoned professional to lead our Gaming Services division as a Director, Account Management. This role requires a dynamic individual who can drive client success and growth through strategic business planning and relationship building.Key ResponsibilitiesCreate and execute business strategies to achieve client business...

  • Director of Client Success

    2 weeks ago

    Seattle, Washington, United States EPAM Systems Full time

    About the RoleWe are seeking a seasoned professional to lead our Gaming Services division as a Director, Account Management. This role requires a dynamic individual who can drive client success and growth through strategic business planning and relationship building.Key ResponsibilitiesCreate and execute business strategies to achieve client business...

  • Director of Client Success

    7 days ago

    Seattle, Washington, United States EPAM Systems Full time

    Job Title: Director, Account ManagementWe are seeking a seasoned professional to lead our Account Management team in the Gaming Services division. As a Director, Account Management, you will be responsible for driving client success and growth through strategic business planning and relationship building.Key Responsibilities:Create and execute business...

  • Director of Client Success

    1 week ago

    Seattle, Washington, United States 3Si Full time

    Job Overview3Si is a software company that helps governments, nonprofits, and philanthropies use data to improve the lives of children. We work with a network of state and city governments to build data systems that help identify and address early childhood service gaps. As a mission-driven organization, we're seeking a Director of Client Success to join our...

  • Client Engagement Specialist

    3 weeks ago

    Seattle, Washington, United States Downtown Emergency Service Center Full time

    {"Job Title": "Client Engagement Specialist", "Job Summary": "We are seeking a skilled Client Engagement Specialist to join our team at Downtown Emergency Service Center. As a Client Engagement Specialist, you will play a critical role in ensuring the safety and security of our clinics, while providing trauma-informed support to clients and patients.**Key...

  • Travel Nurse ICU Specialist

    3 weeks ago

    Seattle, Washington, United States HealthEcareers - Client Full time

    Job SummaryAHS Staffing is seeking a travel nurse ICU specialist for a travel nursing job with HealthEcareers - Client.Job DescriptionSpecialty: Intensive Care UnitDiscipline: Registered Nurse (RN)Shift: 12 hours, nightsEmployment Type: TravelA travel nurse ICU specialist will provide high-quality patient care in a fast-paced ICU environment. The ideal...

  • Senior Client Success Executive

    3 weeks ago

    Seattle, Washington, United States Ellie Mental Health - 178 Full time

    Job Title: Senior Client Success ExecutiveAt Ellie Mental Health - 178, we're seeking a highly skilled Senior Client Success Executive to join our team. As a trusted advisor to our clients, you'll play a critical role in ensuring the retention, continued growth, and referenceability of our strategic clients.Key Responsibilities:Own a portfolio of large,...

  • Client Success Professional

    4 weeks ago

    Seattle, Washington, United States Clarity LLC Full time

    Business Operations ManagerAt Clarity LLC, we are seeking a highly skilled Business Operations Manager to join our team. As a Business Operations Manager, you will play a critical role in ensuring that our schools are fully trained and supported in using our software to achieve their strategic priorities and operational goals.Key Responsibilities:Training...

  • Client Relations Specialist

    4 weeks ago

    Seattle, Washington, United States SalesFirst Recruiting-1 Full time

    Job OverviewCOMPANY:SalesFirst Recruiting-1 is a prominent organization focused on the production and distribution of essential first aid supplies tailored for local enterprises. Renowned for their commitment to quality and outstanding customer support, they have established a strong foothold in the industry. Their primary mission is to ensure that...

  • Client Success Director, Retail Media

    1 week ago

    Seattle, Washington, United States Skai Full time

    Job Title: Client Success Director, Retail MediaTake your career to the next level with Skai!We're seeking a seasoned Client Success Director to join our Retail Media team. As a key member of our client-facing team, you'll be responsible for developing and maintaining strong relationships with our Consumer Goods & Retail agency clients.Key...

  • Client Success and Growth Specialist

    4 weeks ago

    Seattle, Washington, United States American Income Life AO - Sarek Osborne Full time

    Job DescriptionAt American Income Life AO - Sarek Osborne, we foster a dynamic culture that recognizes and rewards exceptional leaders and producers.We are seeking candidates to assume leadership roles and provide support to our clients with their benefits.Our company offers an array of extraordinary perks and celebrations, including:Participation in...

  • Travel Nurse RN

    4 weeks ago

    Seattle, Washington, United States HealthEcareers - Client Full time

    A leading healthcare staffing agency, HealthEcareers - Client, is seeking a skilled travel nurse RN to join their team in a CVICU setting.Job DetailsJob Title: Travel Nurse RN - CVICU SpecialistSpecialty: CVICUDiscipline: RNDuration: 13 weeksHours: 36 hours per weekShift: 12 hours, nightsEmployment Type: TravelThe ideal candidate will have a minimum of 2+...

  • Travel Nurse RN

    4 weeks ago

    Seattle, Washington, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - ICU SpecialistWe are seeking a skilled and compassionate Travel Nurse RN - ICU Specialist to join our team at HealthEcareers - Client. As a critical care travel nurse, you will have the opportunity to work in a fast-paced and dynamic environment, providing top-notch care to patients in need.About the JobJob Type: Travel...