Senior Systems Engineer
4 weeks ago
We're a total health community at SSTAR, dedicated to healing the community, one person at a time. Our mission is to provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch.
The Senior Systems Engineer develops and implements technology solutions to support all business processes. This role is responsible for all aspects of network administration and engineering, including servers, desktop systems, VMware, network devices, and SQL administration.
Key Responsibilities
Focus on Cyber Security
Windows Server Infrastructure Environment Monitoring and Maintenance
Comfortable with DR and Verifying Backups
Installs core network switches, routers, wireless access points, firewalls, intrusion detection/prevention systems (IPS), VPN concentrators, etc.
Designs, installs, and configures network and security devices and monitors network traffic in both LAN and WAN environments
Troubleshoots problems with network and security infrastructure, including routers, switches, firewalls, VPN, proxy servers, and makes corrective actions when necessary
Assists with support of help desk tickets and visits offices to troubleshoot and solve problems when necessary
Assists with planning, design, research, and acquisition of new or upgraded hardware technology and recommends modifications as necessary
Assists with server/client hardware and software installation and configuration, documentation of IP assignment of servers and network devices
Supports mission-critical infrastructure and help desk after hours when necessary
Responsible for updating LAN and WAN diagrams and associated documentation to ensure accurate representation of implementations and infrastructure
Responsible for analyzing network performance issues and ensuring EMR software runs with the highest performance
Assists in mentoring, training, and coaching junior technicians
Administers Microsoft SQL environment, including monitoring backups, troubleshooting, and optimizing performance
Requirements
Bachelor's Degree in Computer Science, Information Systems, or equivalent expertise and knowledge required
Strong knowledge and working experience with network technologies, network monitoring tools, and documentation of systems required
Visio knowledge is a preferred
Strong inter-personal, analytical of network operations thinking, and communication skills required
Ability to work as part of a team is required
Advanced knowledge of trouble shooting, implementation/configuration, and design required
Experience with Ethernet, Switching, VLAN, Routing protocols, and security required
Experience with Dell Routing and Switching required
Expert in deployment of Critical Patch Management Strategies
Expert with Office 365
SQL knowledge preferred
Represents the organization with a positive, professional attitude when communicating with patients and visitors.
Works well with others and has the ability to discuss issues that come up with staff in a professional manner.
Other Requirements
Reliable transportation required.
Standard Required Working hours are Monday through Friday 7:30 am to 4:00 pm.
Cultural sensitivity is necessary to work with a diverse patient and staff population required.
Ability to work independently and collaboratively required.
Strong communication skills, both verbal and written required.
Ability to work outside of regular business hours as needed for network maintenance, upgrades, or incident response.
Willingness to stay updated on emerging networking technologies and best practices through self-study, training, and professional development activities.
Small stipend available for rotating on-call after hours coverage.
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