JIRA Administrator
2 weeks ago
We are seeking a highly skilled JIRA Administrator to join our team at GCyber. As a JIRA Administrator, you will be responsible for configuring and maintaining JIRA dashboards and workflows to streamline cloud systems deployment and management.
Key Responsibilities:- Functional Analysis & Improvement: Conduct thorough analysis of our current JIRA functionality and identify opportunities for enhancement to ensure our tools are aligned with our operational goals.
- JIRA Administration: Customize JIRA filters, reporting, dashboards, workflows, fields, and overall JIRA administration to meet the unique demands of our projects and teams.
- Permission Management: Manage user permissions meticulously across various tools, aligning access with the specific needs of projects and teams, and ensuring a secure and efficient workflow.
- Tool Compatibility & Testing: Proactively test new versions of tools and plug-ins to guarantee compatibility and smooth integration into our existing systems.
- JIRA System Analysis & Continuous Improvement: Analyze and review current JIRA functionality and identify opportunities for enhancement to ensure our tools are aligned with our program goals.
- JIRA Improvement Implementation: Support JIRA improvement efforts, including projects, workflow configurations, permissions, and user, which may include integrating external plug-ins and/or refining JIRA Query Language (JQL) searches.
- Data Management & Analytics: Review incident ticket data to ensure data accuracy for analytics and reporting, helping us make informed, data-driven IT support decisions.
- Active DoD Top Secret/SCI clearance and be eligible to obtain and maintain a CI Poly.
- DoD 8570 IAT Level II (i.e., CCNA Security, CySA+, GICSP, GSEC, Security+ CE)
- BA/BS degree and 4-8 years prior relevant experience; additional experience may be considered in lieu of degree.
- Minimum of 3+ years hands-on experience working with the Atlassian product suite, with specific focus on JIRA as an Administrator.
- Ability to construct custom dashboards using various filter types in JIRA.
- Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.
- Scripting experience (e.g., bash, python, perl) desired.
GCyber is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
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