JIRA Administrator

4 weeks ago


Arlington, Virginia, United States Leidos Full time
Job Summary

Leidos is seeking a highly skilled JIRA Administrator to join our Digital Modernization sector. As a key member of our team, you will be responsible for performing all areas of JIRA administration, including systems administration, application management, change control, risk management, and validation and verification for multiple product baselines.

Key Responsibilities
  • System Administration: Analyze, review, and document current functionality to determine potential areas of improvement.
  • Application Management: Manage user permissions for tools according to the needs of projects and teams.
  • Change Control: Perform application and system administration tasks, including data backups and scheduled jobs.
  • Risk Management: Test new versions of the tools and plug-ins to ensure compatibility.
  • Validation and Verification: Research and utilize industry standard methods and techniques.
  • JIRA Project Management: Maintain JIRA projects, workflows, permissions, and users to include adding external plug-ins and modifying JQL as needed.
  • JIRA Security: Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
  • JIRA Administration: Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Communication: Communicate and share knowledge with internal and external contacts at all levels.
  • Incident Ticket Management: Manage Incident ticket data for reporting and data analytics
Requirements
  • Education: Requires a Bachelor's degree and 4-8 years of prior relevant experience; additional experience may be considered in lieu of degree.
  • Security Clearance: Candidate must possess an active DOD TS/SCI level security clearance, and be eligible to obtain and maintain a w/CI Poly
  • Experience: Within the last 3 years, a minimum of 1 year experience performing periodic system back-ups and developing/documenting standard operating procedures for these activities.
  • Atlassian Experience: Minimum of 3+ years hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.
  • Expert Level Atlassian Administration: Expert level Atlassian tool administration knowledge on JIRA and Confluence.
  • JQL and Confluence Skills: Ability to construct custom dashboards using various filter types in JIRA, a must. Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
  • Installation and Migration Experience: Experience in performing Atlassian installations, migrations, and plugin installation, a must.
  • LDAP Integration: LDAP integration experience.
  • Analytical Skills: Strong analytical skills.
  • Agile Environment: Ability to work in a dynamic agile environment.
  • Work Ethic: Must have strong work ethic with good time management skills.
  • Communication Skills: Excellent verbal and written communication skills.
  • IAT Level II Baseline Certification: IAT Level II Baseline Certification (e.g. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
  • Technical Communication: Ability to translate highly technical matter to non-technical audience
Preferred Qualifications
  • JQL Experience: Ability to write custom JQL (Jira Query Language), a plus.
  • VM and Unix Experience: Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
  • Database Administration: Microsoft SQL Server or MySQL Database administration skills are preferred.
  • DISA Experience: Prior experienced with DISA and DISA's support to mission partners

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