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Patient Access Director, Stravitz-Sanyal Institute for Liver Disease
4 weeks ago
The Stravitz-Sanyal Institute for Liver Disease at Virginia Commonwealth University is seeking a highly skilled Patient Access Manager to oversee the daily administration of patient access for SSLI services. This role will ensure that clinical access activities are carried out in accordance with SSLI objectives and collaborate with other institutes within VCU, VCU Health, or outside groups to achieve this goal.
Key Responsibilities- Facilitate the implementation of hepatology scheduling pathways for patients accessing outpatient clinical services across all standard of care and clinical research settings.
- Ensure patient access and hepatology scheduling pathways are aligned with SSLI care pathways.
- Collaborate with all departments and team members involved in outpatient clinical service access to ensure appropriate and timely patient access in accordance with SSLI care pathways.
- Provide oversight and management of clinic schedules and calendars for clinical providers.
- Maintain a strong collaborative relationship with VCU and VCU Health members, international site partners, directors, and program coordinators.
- Ability to advise interdisciplinary teams in area of expertise.
- Demonstrate excellent oral and written communication in daily interactions.
- Proven ability to clearly articulate specific information in regards to patient access and clinical operations.
- Ability to advise teams on the implementation and modification of technological components of scheduling pathways for access to clinical services.
- Ability to collect, analyze, and interpret information for leadership.
- Ability to oversee team training and access to E-HR in regards to scheduling pathways.
- Previous experience working in the field of Hepatology.
- Deep knowledge of the operations and maintenance of the VCU Health e-HR (EPIC) in regards to patient access, provider clinic schedules, and clinic operational templates.
- 10-15 years of relevant professional experience with patient access in outpatient clinical services.
The School of Medicine at Virginia Commonwealth University is a premier academic medical center located in the heart of Richmond. We are committed to providing high-quality patient care, education, and research. Our faculty and staff are dedicated to excellence in all aspects of our work.
We are an equal opportunity, affirmative action university providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability.
