Fulfillment Coordinator

1 day ago


Saint Petersburg, United States Bankers Financial Corp Full time
Job Summary

We are seeking a highly organized and detail-oriented Fulfillment Coordinator to join our team at Bankers Insurance Company. As a key member of our Surety Division, you will be responsible for providing exceptional customer service to our agents, ensuring timely delivery of powers, and maintaining accurate records.

Key Responsibilities
  • Replace approximately 15,000 powers monthly to our agents in a timely manner.
  • Lift (10-20) pound packages to restock the supply room, and/or deliver a package to the mail bin.
  • Review the agency status and agency warning to ensure powers are accurately replaced.
  • Answer incoming calls, file supply order requests, scan and link documents in the Image Now system, and follow up on unsigned receipts of powers.
  • Manage the storage processing for later retrieval of documents.
Requirements

A High school diploma or GED and a minimum of 1-2 years of administration experience is required. An Associate's Degree is preferred along with payroll/shipping experience. Oral and written communication skills, 1-2 years of Office and computer skills, Customer service related experience, Proficient with Alpha and 10 key processing, Ability to plan effectivity, stay organized, and handle multiple priorities while working independently.

Company Culture

We value collaboration, innovation, performance, social responsibility, and trust. Our employees are expected to demonstrate honesty, trust, character, and transparency in their work. We believe in creating a positive impact on both the environment and our community.



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