IT Support Specialist: Hardware and Software Expert

2 weeks ago


Étreux, Hauts-de-France, United States Amentum Full time
About Amentum

Amentum is a premier government contractor, delivering advanced engineering and technology solutions to address complex challenges in science, security, and sustainability.

Salary and Benefits

The estimated hourly salary range for this position is $30.00 - $36.00 per hour, depending on education, experience, knowledge, skills, and abilities. This role includes a competitive benefits package. For more detailed information on our benefits, please visit our careers site at www.amentumcareers.com.

Job Description

We are seeking an experienced IT Support Specialist to provide end-user software and hardware troubleshooting and support in-person or over the phone. Responsibilities include:

  • Providing technical assistance with laptop/desktop imaging and backups
  • Applying basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Troubleshooting network printing issues and protocols related to network printing in Windows 10 print server environments
  • Imaging workstations while safeguarding customer files and profiles; also testing laptop and desktop computers
Required Skills and Qualifications

To be successful in this role, you will need:

  • At least 6 years of experience providing IT hardware and software deployment, troubleshooting, and problem resolution support to end-users
  • ServiceNow ticketing system experience
  • Experience with laptop/desktop imaging and backups
  • Working knowledge of computers, printers, and scanners, including how these pieces of technology interact with each other
Benefits

This position offers a competitive benefits package, including a hiring hourly rate determined by education, experience, knowledge, skills, abilities, internal equity, and alignment with market data. Amentum is proud to be an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.



  • Étreux, Hauts-de-France, United States Merge IT LLC Full time

    Job OverviewMerge IT LLC is seeking a skilled Technical Desktop Support Specialist to join our team in Danvers, MA. As an IT Support Engineer, you will play a crucial role in providing technical support, planning, and coordination for end-user touch points of the distributed computer environment.Key Responsibilities:Provide complex technical support for...


  • Étreux, Hauts-de-France, United States Amentum Full time

    About the Job DescriptionThis is a technical specialist role that requires a strong background in hardware and software support. The ideal candidate will have experience with laptop/desktop imaging and backups, as well as knowledge related to system updates, software pushes, and hard drive recovery.The job description includes responsibilities such as...


  • Étreux, Hauts-de-France, United States Motion Recruitment Full time

    **About the Job:** Software Quality Assurance SpecialistWe are seeking a skilled Software Quality Assurance Specialist to join our team in Downtown Boston. In this role, you will be responsible for testing software that runs on hardware, ensuring high-quality releases through manual testing procedures.Responsibilities:Test Case Design: Create clear,...


  • Étreux, Hauts-de-France, United States Merge IT Full time

    We are seeking a highly skilled Senior IT Support Engineer to join our team in Boston, MA. As a key member of our support team, you will provide top-notch technical assistance and leadership to our internal and external customers.Job Summary:Prominent expertise in hardware, software, and network troubleshooting, staging, and configurationExcellent...


  • Étreux, Hauts-de-France, United States TEKsystems Full time

    Company Overview:At TEKsystems, we are looking for a skilled Desktop Support Specialist to join our team. This role will be responsible for resolving end-user escalations and serving as a subject matter expert for AV platforms (Zoom, Teams).Key Responsibilities:Collaborate with IT teams and vendors to maintain equipment functionality.Support company events,...


  • Étreux, Hauts-de-France, United States Merge IT Full time

    Established in Boston, MA, our client is seeking a Senior IT Support Engineer for a 6-month contract. This position requires onsite work and involves drug & background checks.Key responsibilities include providing technical support for hardware, software, and networks, resolving tickets, and leading small teams to meet business requirements. Additionally,...


  • Étreux, Hauts-de-France, United States ESM Software Full time

    **About ESM Software**We are a leading provider of innovative software solutions that drive client adoption and ongoing positive outcomes. Our team is dedicated to delivering exceptional results through strategic planning, implementation, and training.**Job Summary**We are seeking a highly motivated Strategic Software Delivery Specialist to join our dynamic...


  • Étreux, Hauts-de-France, United States MRP-Global Full time

    Job SummaryMRP-Global seeks a highly skilled Laboratory Engineer to join our team in Boston, MA. As a key member of our IT department, you will be responsible for providing top-notch hardware support to laboratory-related systems and software.About the RoleThis is an exciting opportunity to work with a leading global organization in the pharmaceutical...


  • Étreux, Hauts-de-France, United States Digital Prospectors Full time

    About the Role:In this position as Hardware Lifecycle Specialist, you will oversee the complete lifecycle of IT hardware assets, including acquisition, deployment, and disposal. You will also be responsible for maintaining accurate tracking and monitoring of assets throughout their lifecycle.


  • Étreux, Hauts-de-France, United States Motion Recruitment Full time

    **About the Role:** We are seeking a talented C++ Software Development Specialist with expertise in embedded systems to join our team. As a key member of our engineering team, you will design, implement, and optimize embedded software systems and C++ applications.The successful candidate will have a strong foundation in computer science and software...


  • Étreux, Hauts-de-France, United States Berklee College of Music Full time

    Berklee College of MusicJob Title: Technical Support SpecialistJob Summary:This is an exciting opportunity to join the Berklee College of Music team as a Technical Support Specialist. As a key member of our IT department, you will provide top-notch technical support to students, staff, and faculty, ensuring they have the best possible experience with our...

  • IT Support Specialist

    2 weeks ago


    Étreux, Hauts-de-France, United States Mindlance Full time

    OverviewMindlance is seeking a skilled IT Support Specialist to join our team. This role involves providing top-notch customer service and technical support to our end-users, ensuring seamless operation of our software and hardware infrastructure.The successful candidate will have at least 5 years of experience in IT support or help desk-related roles, with...


  • Étreux, Hauts-de-France, United States Amentum Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to provide technical support to our customers in Boston, MA. The ideal candidate will have strong technical skills, excellent communication skills, and a passion for delivering exceptional customer service.Key ResponsibilitiesYour key responsibilities will include:Providing technical support via...


  • Étreux, Hauts-de-France, United States Haemonetics Full time

    Hiring for the Clinical Application Support Expert role requires finding an exceptional individual who can balance technical acumen with excellent interpersonal skills. As a member of the Haemonetics team, you will be responsible for providing critical support to hospitals and labs using our Hospital products.Key ResponsibilitiesYour key responsibilities...


  • Étreux, Hauts-de-France, United States Delphi-US Full time

    Delphi-US Network Support OpportunityBoston, MA based roleAbout the Position:We are seeking a skilled Network Support Specialist to join our team in Boston. The ideal candidate will have prior experience with device deployment, software installation, and network troubleshooting.Main Responsibilities:Deploy, configure, and maintain desktop computers, laptops,...


  • Étreux, Hauts-de-France, United States Lightmatter Full time

    Lightmatter is revolutionizing the AI data center infrastructure, driving human progress through innovative technologies. The company has developed the world's first 3D-stacked photonics engine, PassageTM, enabling high-speed connections for extreme-scale data centers and advanced AI workloads.We are seeking a talented software engineer to contribute to the...


  • Étreux, Hauts-de-France, United States Trillium Staffing Full time

    **Job Overview:**We are seeking an experienced Software Support Specialist to join our team in Boston, MA. This role will involve performing system analysis, application administration, and support activities for the HASTUS application.HASTUS is a specialized transit scheduling and operations management application utilized by public transportation...


  • Étreux, Hauts-de-France, United States Motion Recruitment Full time

    Company OverviewMotion Recruitment is a global leader in connecting top talent with innovative companies. Our clients, such as security inspection solution providers, trust us to find the best software engineers for their teams.Job DescriptionWe are seeking a Senior Software Engineer to join our client's team developing high-performance security...

  • IT Support Specialist

    2 weeks ago


    Étreux, Hauts-de-France, United States Cinter Career Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Cinter Career. The ideal candidate will have 3+ years of experience in IT support engineering and possess excellent communication skills, both in English and Japanese.Key ResponsibilitiesConfigure and maintain internal office servers, PCs, networks, and telephony systems for...


  • Étreux, Hauts-de-France, United States NavitsPartners Full time

    Job Title: Technical IT Support SpecialistEstimated Salary: $100,000 - $140,000 per yearBoston, MA (Hybrid)We are seeking an experienced IT System Administrator to manage on-site servers, cloud services, O365 accounts, and support hybrid work environments. The role includes contributing to IT initiatives, maintaining AWS and Azure servers, and providing...