Technical IT Support Specialist

3 weeks ago


Étreux, Hauts-de-France, United States NavitsPartners Full time
Job Title: Technical IT Support Specialist

Estimated Salary: $100,000 - $140,000 per year

Boston, MA (Hybrid)

We are seeking an experienced IT System Administrator to manage on-site servers, cloud services, O365 accounts, and support hybrid work environments. The role includes contributing to IT initiatives, maintaining AWS and Azure servers, and providing technical support to a mission-driven agency.

Responsibilities:
  • Manage O365 SaaS applications, Azure AD, and network/email accounts.
  • Maintain and troubleshoot virtual servers in VMWare and XenServer environments.
  • Support AWS servers (Linux) hosting databases and web applications.
  • Provide second- and third-tier IT support to staff.
  • Assist with infrastructure projects and document IT systems.
  • Set up and troubleshoot software, hardware, printers, and mobile devices.
  • Participate in on-call support and maintenance outside regular hours.
Qualifications:
  • Experience: 5-7 years of advancing IT roles; certifications (MCSA/MCSE) preferred.
  • Proficiency in:
    • Microsoft O365 and Azure AD administration.
    • Virtualization (VMWare, Citrix XenServer).
    • Networking (IP, DNS, DHCP, VLANs).
    • Windows and Linux systems (Ubuntu preferred).
  • Knowledge of MS SQL, SAN hardware (IBM/Dell EMC), and GIS systems is a plus.
  • Strong troubleshooting, communication, and time management skills.
  • Commitment to continuous learning and modern technology research.


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