Medication Management Coordinator

1 day ago


Andover, Massachusetts, United States IWP Full time
Job Summary

We are seeking a highly organized and detail-oriented Medication Management Technician to join our team at IWP. As a key member of our pharmacy staff, you will be responsible for building relationships with patients and medical offices, processing prescriptions, and providing exceptional customer service.

Key Responsibilities
  • Handle inbound and outbound calls to patients and medical offices
  • Process prescriptions for shipment and manage pharmacy data entry
  • Act as a customer service representative and respond to patient inquiries
  • Support the Medication Synchronization Program and patient outreach initiatives
  • Track shipping issues and resolve patient concerns
Requirements
  • Demonstrated computer acumen and data entry skills
  • Strong organizational and communication skills
  • Bilingual in English/Spanish a plus
  • Massachusetts Registered Technician, Certified preferred
  • 2 years relevant pharmacy experience, desired
Work Schedule

Monday through Friday schedules include:

  • Three days - 8:00 am to 4:30 pm
  • One day - 12:00 pm to 8:30 pm
  • One day - 10:00 am to 6:30 pm

Must be able to work one rotating Saturday from 8:00 am to 12:00 pm

About IWP

IWP is a specialized workers' compensation home delivery pharmacy dedicated to helping injured workers access their prescription medications with ease. We collaborate with the legal, medical, and insurance communities to support our patients' return to a productive life.

We value our employees and strive for a culture of teambuilding, open-mindedness, and fun. If you're passionate about delivering exceptional patient care and working in a dynamic team environment, we'd love to hear from you.



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