Critical Environment Operations Manager

6 days ago


Chicago, Illinois, United States Microsoft Full time
Job Title: Critical Environment Operations Manager

Microsoft is seeking a highly skilled Critical Environment Operations Manager to join our team. As a key member of our Cloud Infrastructure and Operations (MCIO) team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses.

Responsibilities:
  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Requirements:
  • High School Diploma or equivalent AND 5+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
  • 3+ years experience in leading a diverse, technical team.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Preferred Qualifications:
  • Experience working on large scale Critical Environment projects
  • Experience with the operation of Information Technology infrastructure (Servers, Networking, etc.)
Benefits:
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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