Software Technical Support Expert

1 month ago


New Braunfels, United States Zoho Full time
Job Description

Zoho Corporation is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Responsibilities:

  • Provide technical support to customers via phone, email, and web-chat
  • Use excellent written and verbal communication skills to resolve customer issues
  • Work collaboratively with cross-functional teams to resolve complex technical issues

Requirements:

  • Experience in a technical support or customer consulting role
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive compensation and benefits package
  • Opportunity to work with a dynamic and innovative company
  • Chance to develop your technical skills and expertise

Zoho Corporation is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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