Market Data Support Engineer
6 days ago
We are seeking a skilled Market Data Support Analyst to join our team at Syntricate Technologies.
- Provide technical support for market data infrastructure and customers, ensuring efficient delivery of data to and from major vendors.
- Deliver high-quality customer service, addressing reported issues promptly and professionally.
- Manage and prioritize incident management and request queues, collaborating with global teams for timely resolution.
- Perform data entry for customer data onboarding and classification of financial instruments, ensuring accuracy and compliance.
- Monitor and troubleshoot data systems, utilizing Linux & Windows skills to interrogate log files and collaborate with network and infrastructure teams.
- Generate weekly incident and request reports to track performance and identify areas for improvement.
Requirements:
- Bachelor's degree in a relevant field with a strong understanding of financial markets and market data.
- 2+ years of experience in supporting market data infrastructure.
- Excellent problem-solving skills and ability to resolve issues in a timely manner.
- Customer service expertise and strong communication and interpersonal skills for effective collaboration with internal teams and clients.
- Experience with electronic trading platforms in Fixed Income or Foreign Exchange.
- SQL skills to query databases for large historical datasets.
- Scripting skills, including Python, Shell scripts, and PowerShell.
- Familiarity with time series databases like OneTick or KDB, and monitoring systems, like ITRS.
Apply now if you have the required skills and experience
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