GDOT Technology Support Expert

1 day ago


Tate, United States Della Infotech Full time

About the Role

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We are seeking a highly skilled GDOT Technology Support Expert to join our team. This role will provide technical support and troubleshooting for custom software applications developed on the .NET framework.

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Job Description:

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  • Provide technical support and troubleshooting for .NET in-house custom applications using Visual Studio.">
  • Collaborate with clients, end-users, and Support Specialists to ensure the successful delivery of high-quality support services.">
  • Analyze and resolve complex software issues and bugs, document findings, and communicate resolutions to stakeholders.">
  • Work closely with architects and DevOps teams to identify areas for improvement in software functionality and user experience.">
  • Communicate effectively with clients and stakeholders regarding technical issues and solutions.">
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Key Responsibilities:

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  • Assist in deploying enterprise IT software applications and systems.">
  • Participate in database, software, infrastructure upgrade analysis, validation, and deployments.">
  • Work closely with project managers and development teams to identify areas for improvement in software functionality and user experience.">
  • Perform routing validations and monitoring of applications.">
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Required Skills and Qualifications:

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  • Bachelor's degree in Computer Science, Information Technology, or a related field.">
  • 5+ years of experience in development, software support, or a related role.">
  • Strong knowledge of the .NET framework and related technologies.">
  • Excellent problem-solving skills and attention to detail.">
  • Strong communication skills and ability to work collaboratively with clients and team members.">
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Salary: $110,000 - $140,000 per year

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Benefits:

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  • Competitive salary and benefits package.">
  • Ongoing training and professional development opportunities.">
  • Opportunities for career advancement and growth.">
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Location: Georgia Department of Transportation (GDOT)



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