GDOT Technology Support Expert
1 day ago
About the Role
">We are seeking a highly skilled GDOT Technology Support Expert to join our team. This role will provide technical support and troubleshooting for custom software applications developed on the .NET framework.
">Job Description:
">- ">
- Provide technical support and troubleshooting for .NET in-house custom applications using Visual Studio.">
- Collaborate with clients, end-users, and Support Specialists to ensure the successful delivery of high-quality support services.">
- Analyze and resolve complex software issues and bugs, document findings, and communicate resolutions to stakeholders.">
- Work closely with architects and DevOps teams to identify areas for improvement in software functionality and user experience.">
- Communicate effectively with clients and stakeholders regarding technical issues and solutions.">
Key Responsibilities:
">- ">
- Assist in deploying enterprise IT software applications and systems.">
- Participate in database, software, infrastructure upgrade analysis, validation, and deployments.">
- Work closely with project managers and development teams to identify areas for improvement in software functionality and user experience.">
- Perform routing validations and monitoring of applications.">
Required Skills and Qualifications:
">- ">
- Bachelor's degree in Computer Science, Information Technology, or a related field.">
- 5+ years of experience in development, software support, or a related role.">
- Strong knowledge of the .NET framework and related technologies.">
- Excellent problem-solving skills and attention to detail.">
- Strong communication skills and ability to work collaboratively with clients and team members.">
Salary: $110,000 - $140,000 per year
">Benefits:
">- ">
- Competitive salary and benefits package.">
- Ongoing training and professional development opportunities.">
- Opportunities for career advancement and growth.">
Location: Georgia Department of Transportation (GDOT)
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