Operations Manager
7 days ago
Job Summary:
Elite Building Services is a responsible, single source, preferred partner, providing world-class facility services while striving to be the best place to work.
We are an Equal Employment Opportunity (EEO) employer and a certified woman-owned business, headquartered in Wilmington, Delaware. We service the New England, Mid-Atlantic, Mid-West and Southeastern regions of the United States.
Key Responsibilities:
- Operations Management:
- Manage a team of technicians and cleaners to achieve a high level of quality.
- Recruit, select, onboard, train, assign, schedule, coach, counsel and discipline employees.
- Communicate job expectations to employees; planning, monitoring, appraising and reviewing job contributions.
- Plan and review employee compensation actions; enforcing company policies and procedures with employees.
- Operations and Budget-Related:
- Communicate with regional sales and operations managers on a regular basis.
- Complete paperwork related to jobs in an accurate and timely manner.
- Maintain and manage budget, control expenses for all managed operations, review job costs, and make necessary adjustments to meet budget compliance.
- Client and Job Site-Related:
- Communicate with all building managers and supervisors, with review/approval responsibility for all operations employees.
- Manage relationships with key operations vendors.
- Effectively communicate with onsite clients.
Requirements:
- A minimum of 2 years related experience, preferably at the supervisory level.
- Ability to create and forecast productivity, staffing, and budget plans.
- Ability to initiate and document corrective action professionally and thoroughly as needed.
- Must be at least 18 years of age.
- Must have reliable transportation to and from work.
- Must have a clean driving record and be insurable, including successfully pass a Motor Vehicle Record (MVR) to operate a company vehicle.
- Must be able to pass background check.
- Ability to work independently with minimal supervision and be dependable.
- Ability to work during the evening to visit cleaning teams and ensure they are all properly working their assignments.
- Strong attention to details.
- Strong leadership, communication and listening skills as well as experience working in a high stress environment.
- Bilingual in English and Spanish a plus.
- Experience with payroll and timekeeping a plus.
Physical Requirements:
- Must be able to regularly lift 30-50 pounds, stand for long periods of time and travel to multiple sites each day as needed.
Education Requirements:
- High school diploma or equivalent is preferred.
Work Environment:
- In person
- Company Vehicle and Gas Card Provided During Work Hours.
- Cell phone and laptop provided
Job Type:
- Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
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