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Director, Supplier Relationship Management Lead

2 months ago

Redmond, Washington, United States Microsoft Full time
Job Title: Director, Supplier Relationship Management

At Microsoft, we are committed to building a best-in-class supply chain and procurement practices for a cloud-enabled world. As a Director, Supplier Relationship Management, you will play a critical role in driving supplier performance and relationships to achieve our mission.

Key Responsibilities:
  • Lead supplier engagement programs for assigned supplier categories or regions, working closely with Procurement & Global Operations Teams.
  • Partner with stakeholders to understand and document business processes, requirements, and challenges that specifically impact supplier performance and relationships.
  • Develop and maintain collaborative relationships with strategic suppliers, interfacing with executives and project teams globally at Microsoft and across the supplier's leadership chain.
  • Conduct and analyze internal assessments to evaluate supplier business performance and trends, and external assessments to gather supplier feedback.
  • Establish Supplier Escalation procedures and frameworks with clearly defined escalation paths to ensure the right people are involved at the right time.
Requirements:
  • Bachelor's Degree in Engineering, Business, Operations or related field AND 8+ years work experience in program management, process management, process improvement OR equivalent experience.
  • 8+ years of experience in managing supplier performance and relationships within Supply Chain, Procurement, Strategic Sourcing, and/or Supplier Governance, in technology or heavy industrial manufacturing sectors.
  • 8+ years of experience in effectively communicating complex business and technical information, both verbally and in writing, to internal leadership and supplier executives, with a focus on creating clarity and promoting alignment.
  • 6+ years of people management experience.
Preferred Qualifications:
  • 6+ years of experience in leading large cross-functional teams in project/program management and/or Kaizen facilitation, focusing on business operations and technology process improvements.
  • 5+ years of experience in developing and implementing data analytics, business metrics, and evaluation systems such as scorecards and key performance indicators (KPIs) for supplier performance and continuous improvement.
  • 2+ years of experience in the datacenter domain with knowledge of data center infrastructure, construction and equipment (e.g. Electrical Distribution, Mechanical Cooling Systems).
What We Offer:

At Microsoft, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.