Sales and Customer Experience Director

3 weeks ago


Bethesda, Maryland, United States Chico's FAS, Inc. - Retail Full time

Overview

Chico's FAS, Inc. - Retail is seeking a highly skilled Sales Lead to join our team. As a key member of our sales team, you will be responsible for promoting a customer-focused sales culture and driving sales growth.

Estimated Salary: $20.25 - $25.50 per hour

Job Description

The Sales Lead will report directly to the Store Manager and be responsible for supervising sales floor associates, ensuring excellent customer service, and maintaining store visual merchandising standards. Key responsibilities include:

  • Leading sales floor teams to achieve sales goals and promote a positive customer experience
  • Maintaining store appearance and adhering to visual merchandising guidelines
  • Providing exceptional customer service and resolving customer complaints in a professional manner
  • Selling merchandise and achieving individual sales targets
  • Participating in inventory management and stockroom organization

Required Skills and Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • 1+ year of retail or sales management experience
  • Excellent communication and interpersonal skills
  • Able to work a flexible schedule, including evenings, weekends, and holidays
  • A strong passion for delivering exceptional customer service and driving sales growth

Benefits

As a valued member of our team, you will enjoy:

  • A competitive hourly rate with opportunities for advancement
  • A comprehensive training program to develop your skills and knowledge
  • Access to employee discounts and benefits programs

Company Overview

Chico's FAS, Inc. - Retail is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic and supportive work environment, where you can grow your career and make a meaningful contribution to our business.


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