Customer Experience Expert

3 weeks ago


Bethesda, Maryland, United States Anthropologie Full time
About the Role:
We are seeking a Customer Experience Expert to join our retail team at Anthropologie. In this role, you will have the opportunity to drive sales and build strong relationships with customers through exceptional customer service and product knowledge.

Salary Range: $18.50/Hr. - $24.00/Hr. based on experience and location.

Responsibilities:
Customer Experience:
  • Engage customers in personalized conversations to understand their needs and preferences
  • Provide expert product recommendations to enhance the shopping experience
  • Utilize technology to facilitate transactions and improve the overall customer experience

Teamwork and Communication:
  • Build positive relationships with colleagues to achieve sales goals and promote a supportive work environment
  • Communicate effectively with customers and colleagues to ensure seamless transactions and excellent customer service

Visual and Business Operations:
  • Maintain a visually appealing store environment that showcases Anthropologie's brand aesthetic
  • Support inventory management and merchandising efforts to meet sales goals and maintain stock levels

Requirements and Qualifications:
  • Experience in customer service and retail sales
  • Strong communication and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays

Perks and Benefits:
The successful candidate will enjoy a range of benefits, including comprehensive medical, dental, and vision coverage, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit www.urbn.com/work-with-us/benefits.

EEO Statement:

Anthropologie celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.



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