AI/ML Program Management Specialist

2 weeks ago

Austin, Texas, United States SHI International Full time

Position Overview:

We are seeking a skilled and proactive IT Program Management Specialist with a focus on AI/ML applications tailored for internal IT frameworks. This role will collaborate closely with IT executives, product stakeholders, and various departments to ensure the effective execution of AI/ML projects.

About SHI International:

Established in 1989, SHI International Corp. has been at the forefront of transforming organizations through innovative technology solutions. With a consistent growth trajectory, we are proud to be a $14 billion global leader in IT services.

Our unique concierge approach has earned the trust of over 17,000 organizations worldwide. At the heart of SHI are our dedicated employees—over 6,000 strong. Joining our team means benefiting from:

  • A commitment to diversity as the largest minority- and woman-owned enterprise in the U.S.
  • Opportunities for continuous professional development and leadership advancement.
  • Comprehensive health, wellness, and financial benefits to support you and your family.
  • Access to state-of-the-art facilities and the necessary technology to excel in your role.

Key Responsibilities:

Responsibilities include, but are not limited to:

  • Overseeing multiple high-complexity projects with significant visibility.
  • Defining project scope and managing change requests as necessary.
  • Leading project teams that may consist of both internal and external resources.
  • Working with product stakeholders and cross-functional teams to prioritize projects and gather detailed requirements.
  • Creating and executing comprehensive project plans encompassing all delivery phases.
  • Regularly updating stakeholders on project expectations, status, and risks.
  • Ensuring project deliverables meet financial and milestone targets.
  • Providing guidance for Statement of Work preparation as needed.
  • Leading the development of new or emerging technology service offerings.
  • Contributing to process improvement initiatives and mentoring team members.

Qualifications:

  • 7+ years of experience in shaping product vision and strategy.
  • 3+ years of experience in driving strategic initiatives in the AI/ML sector.
  • Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related discipline.
  • Extensive experience with Agile methodologies, including leading scrums and managing team resources.
  • Strong grasp of AI/ML technologies and software development practices.
  • Familiarity with the complete product and software development lifecycle.
  • Exceptional leadership and communication capabilities.
  • Strong analytical and problem-solving aptitude.
  • Deep understanding of user-centric design and customer needs.
  • Management experience is preferred but not mandatory.
  • Working knowledge of IT concepts such as security, cloud computing, and disaster recovery.
  • Proficiency in tools like Jira, Confluence, Outlook, Word, Excel, and PowerPoint.
  • PMP Certification and/or Certified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP) are ideal.

Essential Skills:

  • Outstanding organizational and time management skills to meet strict deadlines.
  • Strong verbal and written communication skills, capable of simplifying complex topics.
  • Detail-oriented with the ability to multitask efficiently.
  • Experience in leading large-scale software implementations.
  • Ability to implement and work within Agile frameworks.
  • Proven capability to manage complex customer-facing projects.
  • Competence in tracking multiple projects and budgets, summarizing progress for stakeholders.
  • Strategic mindset for minimizing project risks and issues.
  • Business acumen to correlate project success with business outcomes.
  • Ability to analyze project and financial data for optimizing success metrics.
  • Strong negotiation skills and experience in holding teams accountable for quality and timely delivery.
  • Understanding of cross-functional team dynamics and creative problem-solving.
  • Familiarity with various project methodologies (Waterfall, Agile, PMP, etc.).
  • Demonstrated ability to work independently and collaboratively.

Certifications:

  • PMP Certification is preferred.
  • Certified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP) is preferred.

Additional Information:

  • The estimated annual salary range for this position is $120,000 - $160,000, dependent on relevant knowledge, skills, experience, and market location.
  • Benefits may include medical, vision, dental, 401K, and flexible spending options.
  • We are an Equal Employment Opportunity employer, committed to diversity and inclusion.

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