Ecommerce Customer Support Professional
2 days ago
We are seeking a skilled and motivated Customer Support Ecommerce Specialist to join our dynamic team. As a key member of our e-commerce support team, you will be responsible for providing exceptional customer service and experiences while working closely with our e-commerce team to resolve customer inquiries and improve overall customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries regarding online orders, listings, shipping, and general product information in a timely and professional manner.
- Collaborate with the e-commerce team to resolve customer issues and improve overall customer satisfaction.
- Develop and implement processes to improve customer service and reduce wait times.
- Communicate effectively with internal stakeholders to ensure seamless customer experiences.
Requirements:
- 2+ years of experience in a customer-facing role, preferably in e-commerce or retail.
- Proven ability to work effectively in a fast-paced environment.
- Excellent communication, problem-solving, and time management skills.
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Customer Support Specialist
1 day ago
South San Francisco, California, United States Goodwill of San Francisco Bay Full timeJob OverviewThe Customer Support Ecommerce Specialist plays a vital role in delivering exceptional customer experiences, ensuring seamless online interactions and resolving complex issues efficiently. As part of the e-commerce team, this specialist will work closely with customers, providing support across various communication channels and driving sales...
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Ecommerce Customer Service Representative
2 weeks ago
South San Francisco, California, United States GOODWILL OF THE SAN FRANCISCO BAY Full timeJob SummaryWe are seeking a highly motivated and experienced Ecommerce Customer Service Representative to join our team at GOODWILL OF THE SAN FRANCISCO BAY. As an Ecommerce Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers via phone, email, and online chat. The ideal candidate...
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San Francisco, California, United States Gorgias Full timeAbout GorgiasGorgias empowers ecommerce brands to grow through AI-powered customer experience. Our platform is the #1 CX solution in the industry, trusted by over 15,000 merchants worldwide.
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Ecommerce Solution Architect Professional
2 weeks ago
San Francisco, California, United States Cognizant Full timeKey ResponsibilitiesWe are seeking an experienced Salesforce Commerce Cloud solution architect to collaborate with our pre-sales team in designing and presenting innovative ecommerce solutions for clients. Key responsibilities include working with sales teams to gather client requirements, creating tailored Salesforce Commerce Cloud (SFCC) solutions,...
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Ecommerce Product Optimization Specialist
2 weeks ago
San Francisco, California, United States The Salvation Army Full timeAt The Salvation Army, we are seeking a highly skilled Ecommerce Product Optimization Specialist to join our team. This is a fantastic opportunity to leverage your expertise in product listings, customer experience, and data analysis to drive business growth.About the RoleWe are looking for a results-driven professional who can optimize product listings on...
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South San Francisco, California, United States GOODWILL OF THE SAN FRANCISCO BAY Full timeJob OverviewWe are seeking a skilled Ecommerce Order Support and Fulfillment Coordinator to join our team at GOODWILL OF THE SAN FRANCISCO BAY. As an Ecommerce Order Support and Fulfillment Coordinator, you will be responsible for coordinating the fulfillment of customer orders, resolving any issues that may arise during the fulfillment process, and ensuring...
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Ecommerce Strategy Director
3 weeks ago
San Francisco, California, United States Williams-Sonoma Full timeAbout the TeamWe strive to deliver an exceptional, seamless customer experience. As a key member of our ecommerce team, you will drive product discovery and create intuitive shopping experiences.About the RoleThe Director, Ecommerce Strategy leads the merchandising strategy and execution for our direct-to-customer channel to drive sales, profit, and...
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Ecommerce Transformation Expert
1 day ago
San Francisco, California, United States eBay Full timeCompany OvervieweBay is a leading global ecommerce platform that empowers millions of buyers and sellers in over 190 markets worldwide.We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are at the heart of everything we do, and authenticity thrives in an environment where bold ideas...
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Marketing Director for Ecommerce Expansion
2 weeks ago
San Francisco, California, United States The Foggy Dog Full timeAbout The Foggy DogAt The Foggy Dog, we are passionate about creating high-quality pet accessories that not only look great but also serve a purpose. With every order, we help make a difference in the lives of rescue animals by donating over 400,000 pounds of food to shelters since our launch. Our products are available online and in over 800 brick and...
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Ecommerce Architect
3 weeks ago
San Ramon, California, United States Litmus7 Full timeJob Title: Ecommerce ArchitectCompany Overview: At Litmus7, we're committed to delivering seamless customer experiences across digital and physical touchpoints. As a leading retail technology company, we're seeking an experienced Ecommerce Architect to join our team and drive innovation in our rapidly evolving omnichannel environment.Salary: $150,000 -...
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Ecommerce Partnership Strategist Leader
26 minutes ago
San Francisco, California, United States Gorgias Full timeTransform Customer ExperiencesGorgias is a leading customer experience platform empowering over 14,000 brands to deliver exceptional support across channels. We're committed to fostering a sustainable and equitable workplace as a certified B Corporation.About the Agency Partnership TeamPartnerships drive over 50% of our revenue growth. We're seeking an...
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Ecommerce Strategy Specialist
4 weeks ago
San Francisco, California, United States Stanford Hotel Group Full timeAbout the OpportunityWe are seeking an Ecommerce Strategy Specialist to join our team at Stanford Hotels Corporation. In this role, you will be responsible for developing and implementing comprehensive eCommerce strategies to drive online sales and enhance our digital presence.Key ResponsibilitiesDesign and execute digital marketing campaigns, including...
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Ecommerce Scrum Master Specialist
3 weeks ago
San Francisco, California, United States TechnoGen Full timeAbout the JobWe are looking for an Ecommerce Scrum Master Specialist to join our team at TechnoGen. In this role, you will lead Agile projects and ensure successful project delivery.Job OverviewAs a key member of our ecommerce team, you will be responsible for:Leading Agile projects from planning to execution.Collaborating with cross-functional teams to...
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Data Analyst Lead
3 weeks ago
San Francisco, California, United States Rothy's Full timeData Analyst Lead - EcommerceRothy's is seeking an experienced Data Analyst Lead - Ecommerce to join our team. In this role, you will be responsible for leading the development and maintenance of advanced analytics solutions to drive ecommerce growth and profitability.The successful candidate will have 6+ years of experience in ecommerce data analysis, with...
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Ecommerce Merchandising Coordinator
5 hours ago
San Francisco, California, United States Williams-Sonoma Full timeWe are seeking an Ecommerce Merchandising Coordinator to join our team at Williams-Sonoma Inc. The ideal candidate will be responsible for providing support to Website Merchandising teams, compiling data, and working closely with creative and website teams to manage and create seasonal merchandise databases for Pottery Barn Teen eCommerce products.About the...
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Senior Ecommerce UX Design Lead
2 days ago
San Francisco, California, United States Avenue Code Full timeAvenue Code is a leader in the home furnishings and specialty retail industry, known for its innovative approach to product design and customer experience. We are seeking an experienced Ecommerce UX Designer to join our team in a strategic role with one of our biggest clients.Job Overview:This position offers a unique opportunity to work on products with a...
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Ecommerce Agency Partnership Leader
1 day ago
San Francisco, California, United States Gorgias Full timeJob OverviewGorgias is a leading customer experience platform empowering over 14,000 brands to offer exceptional support across channels like email, chat, voice, and social media. As a Director of Agency Partnerships, you will spearhead our strategic partnerships within the ecommerce ecosystem.About the RoleThe ideal candidate will possess a strategic...
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San Francisco, California, United States Avenue Code Full timeAvenue Code is a leading software consultancy that excels in delivering comprehensive development solutions for digital transformation across diverse industries. Our company culture prioritizes collaboration, technical expertise, and warm professionalism.We have been committed to promoting plurality actions for over 10 years, recognizing the importance of...
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San Francisco, California, United States AVTECH SOLUTIONS INC. Full timeAVTECH Solutions Inc. is seeking an experienced Ecommerce Technical Lead to lead the implementation of SAP Hybris solutions.About the RoleThe ideal candidate will have a strong background in ecommerce, with a minimum of 4 years of experience working with SAP Hybris solution.Must-Have Skills and QualificationsWe are looking for someone who has extensive...
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San Francisco, California, United States Levi Strauss Full timeAbout the OpportunityLevi Strauss & Co. is at the forefront of digital transformation, and we're seeking a Principal Engineer to lead our ecommerce and digital experiences. As a key member of our team, you'll drive improvements in modeling, design, performance, scalability, and reliability.Your Key ResponsibilitiesLead by example and mentor others to produce...