Executive Director of Sales and Operations

3 days ago

Nashville, Tennessee, United States National Corporate Housing Full time
Job Title: General Manager

At National Corporate Housing, we are seeking an experienced General Manager to lead our sales and operations team. This is a key leadership role that requires a strong business acumen, excellent communication and customer service skills, and the ability to drive business growth and profitability.

Responsibilities:
  • Achieve year-round profitability of the market
  • Hire, manage, and develop high-potential associates
  • Lead, manage, and hold sales and operations team members accountable
  • Drive the success of the business development team, including outside sales people
  • Attend sales calls and make presentations
  • Achieve guest satisfaction survey score goals
  • Review client and guest relations issues and resolve when necessary
  • Perform periodic inspections to ensure inventory is up to standards
  • Gain market visibility and market share for the company
  • Participate in industry and local market networking opportunities
  • Build local property partnerships and negotiate fees, terms, and rental rates
  • Develop and implement short- and long-term strategic plans aligning with organizational goals
  • Ensure the market is consistent with company standards and policies
  • Manage budgets and P&L, including full participation in the budget preparation process
  • Review and/or acquire new housing inventory as needed
  • Perform periodic inspections of housing to ensure inventory is up to standards
  • Maintain appropriate marketing materials for the market through collaboration with the marketing team
  • Other duties as assigned
Requirements:
  • Must be a fast-paced, independent, motivated self-starter with a drive to succeed
  • Proven history of success managing both sales and operations-focused team members
  • Strong communication and presentation skills
  • Bachelor's Degree is ideal
  • Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus
  • Excellent customer service skills
  • MS Office, Word, Outlook, Excel
  • Some travel may be required
Benefits:
  • Competitive Compensation plus performance-based bonus
  • $79,200-$94,500 base salary
  • Annual Performance-based bonus of up to 10% of the Market's Net Income dependent on achievement of KPI's
  • Annual Performance-based bonus of $15,000 based upon achievement of company KPI's
  • Work in office 5 days per week first year, then flex schedule is optional after one year of employment
  • Medical, dental, and vision insurance options
  • 401k plan with discretionary match
  • Company-paid life insurance, short-term disability, and long-term disability
  • Supplemental life insurance, critical illness, accident, and identity theft protection
  • One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
  • Inclusive Awards and Recognition Program
  • Vacation, sick, and floating holidays
  • Paid time off
  • Paid volunteer time
  • Wellness program
  • Complimentary use of corporate apartments for vacation or travel (when available)
  • National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5-panel drug screen at the time of offer.

Fair Labor Standards Act (FLSA): Exempt

Will provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status

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