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Account Manager

1 month ago


New York, New York, United States Tastemade Full time
About the Role

We are seeking a highly skilled Account Manager to join our team at Tastemade. As an Account Manager, you will be responsible for building and maintaining strong relationships with new and existing clients and agencies.

Key Responsibilities
  • Partner with Sales and other internal teams to develop creative and strategic media plans and RFP responses that meet advertiser KPIs.
  • Client point of contact for post-sale campaign management, including client handling, asset and tag delivery, internal resource scheduling, setting KPI benchmarks, recommending optimizations, monitoring performance, billing and delivery questions, and overall responsibility for timely delivery of all client deliverables.
  • Partner with internal Sales and Programmatic teams to support the setup and stewarding of programmatic direct campaigns, including setup, campaign reporting, and optimization.
  • Develop a significant understanding of the internal sales process, as well as competitors and marketplace conditions.
  • Establish relationships with agencies and advertiser clientele.
  • Develop thorough expertise of Tastemade's ad product offerings and apply this understanding to plan building and execution.
  • Assist Sales team with research discovery and data pulls, used to strengthen campaign recommendations.
  • Create and deliver the final campaign wrap report to frame the campaign narrative and highlight insights derived from the data.
Requirements
  • 2-3 years of social, digital, or streaming experience, either on the sales or agency side.
  • A general understanding of the programmatic landscape is preferred, as you will support all direct sales efforts, including PMPs and Programmatic Guarantees.
  • Possess a strong understanding of and enthusiasm for online advertising.
  • Detail-oriented, proactive, and has strong organizational skills - able to work in a fast-paced, deadline-driven environment, while handling multiple projects simultaneously.
  • Possesses both analytical and creative thinking skills, key to developing successful media plans for clients.
  • Ability to establish and maintain effective working relationships with managers, employees, clients, and third-party vendors.
  • Independent worker and collaborative problem solver across departments.
  • Proficiency with Excel, Google Docs, Keynote, and Microsoft Office Suite.
  • A positive, upbeat attitude.
About Tastemade

We prioritize an inclusive, people-first culture at Tastemade. From your first day, we strive to be a welcoming team that supports, nurtures, and grows. We are also firm believers in walking the walk - our employee-led workplace experience committees, DE&I groups, and wellness and philanthropic initiatives reflect much of our culture and build a sense of real community among our team.

What We Offer
  • Stock options.
  • Flexible vacation policy and paid company holidays.
  • Medical, Dental, Vision, LTD, Life EAP, and 401K benefits.
  • Apple iMac, MacBook, or equivalent hardware.
  • Monthly wellness stipend to support your physical and mental health.
  • Monthly electronics allowance to partially offset cell phone and internet costs.
  • One-time home office equipment stipend.
  • Professional development by way of a feedback-driven culture, regular performance check-ins, and in-house mentorship and support programs.
  • Collaborative, passionate, and fun colleagues.