Call Center Team Manager

3 hours ago


Muncie, Indiana, United States ACR1 Commercial Roofing Full time
Job Description

Job Title: Call Center Team Manager

Job Summary:

The Call Center Team Manager is responsible for leading a team of sales and customer service representatives to achieve sales targets and provide exceptional customer experiences. The ideal candidate will have a strong background in sales and customer service, excellent communication and leadership skills, and the ability to motivate and develop a high-performing team.

Key Responsibilities:

  • Lead and manage a team of sales and customer service representatives to achieve sales targets and provide exceptional customer experiences.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Provide coaching and training to team members to improve their sales and customer service skills.
  • Monitor and analyze sales and customer service metrics to identify areas for improvement and develop strategies to address them.
  • Collaborate with other departments to ensure seamless communication and coordination.

Requirements:

  • 2+ years of experience in sales and customer service leadership.
  • Proven track record of achieving sales targets and improving customer satisfaction.
  • Excellent communication and leadership skills.
  • Ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


  • Muncie, Indiana, United States ACR1 Commercial Roofing Full time

    Job DescriptionJob Title: Call Center Team ManagerDepartment: Sales & MarketingLocation: Granville (Sales Office) - Muncie, IndianaReports to: Sales & Marketing Department ManagerHours: Monday through Thursday - 7:45 am to 5 pm, Friday - 7:45 am to 12 pmEmployment Type: Full-TimeJob Summary:The Call Center Team Manager is responsible for managing a team of...


  • Muncie, Indiana, United States ACR1 Commercial Roofing Full time

    Job OverviewSalary: $20.00 per hour, with opportunities for weekly performance bonuses.Position: Call Center Team ManagerDepartment: Sales & MarketingEmployment Type: Full-TimeWork Schedule: Monday to Thursday - 7:45 am to 5 pm; Friday - 7:45 am to 12 pm (may extend based on workload).Key Responsibilities:Oversee a team of six to eight telemarketers,...


  • Muncie, Indiana, United States ACR1 Commercial Roofing Full time

    Job OverviewSalary: $20.00 per hour, with opportunities for weekly performance bonuses.Position: Call Center Team ManagerDepartment: Sales & MarketingEmployment Type: Full-TimeWork Schedule: Monday to Thursday - 7:45 am to 5 pm; Friday - 7:45 am to 12 pm (may extend based on workload).Key Responsibilities:Oversee a team of six to eight telemarketers,...


  • Muncie, Indiana, United States ACR1 Commercial Roofing Full time

    Job OverviewSalary: $20.00 per hour, with opportunities for weekly performance bonuses.Position: Call Center Team ManagerDepartment: Sales & MarketingEmployment Type: Full-TimeKey Responsibilities:Oversee a team of six to eight telemarketers to generate leads for commercial roofing services.Maintain comprehensive knowledge of company offerings and market...


  • Muncie, Indiana, United States ACR1 Commercial Roofing Full time

    Job OverviewSalary: $20.00 per hour, with opportunities for weekly performance bonuses.Position: Telemarketing Team SupervisorDepartment: Sales & MarketingEmployment Type: Full-TimeWork Schedule: Monday to Thursday - 7:45 am to 5 pm; Friday - 7:45 am to 12 pm (may extend based on workload).Role Summary: The Telemarketing Team Supervisor is responsible for...


  • Muncie, Indiana, United States Youth Opportunity Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Family Preservation Therapist to join our team at the Youth Opportunity Center. As a Family Preservation Therapist, you will provide outpatient mental health services to clients living within the community, working closely with families to develop and implement treatment plans that promote healing...


  • Muncie, Indiana, United States Jobot Full time

    Hospice On-call RN 7 On 7 Off Job DescriptionWe are seeking a compassionate and dedicated Hospice Registered Nurse to join our team on a permanent on-call basis, working a 7-on-7-off schedule. As an integral part of our interdisciplinary team, you will have the opportunity to provide end-of-life care to patients in their homes, ensuring they are comfortable,...


  • Muncie, Indiana, United States Jobot Full time

    Job SummaryWe are seeking a dedicated and compassionate Hospice Registered Nurse to join our team in a permanent on-call position. This role requires a nurse who can provide end-of-life care to patients in their homes, ensuring they are comfortable, at peace, and treated with dignity and respect during their final days.ResponsibilitiesProvide holistic,...


  • Muncie, Indiana, United States Indiana University Health Full time

    Indiana University Health Ball Memorial Hospital is on the lookout for a dedicated Anesthesiologist to become part of our welcoming and collaborative team in Muncie, IN.Key Position Features:Collaborate with a team of skilled Anesthesiologists and Anesthetists.Standard working hours from Monday to Friday, 7:30 am to 3:30 pm.Participation in on-call duties is...


  • Muncie, Indiana, United States Youth Opportunity Center Full time

    Sign-On Bonus: $2,000 (First Paycheck) Flexible Shifts: Weekend and Evening shifts available - *We are open to accommodating various schedules.Position Overview: We are seeking a dedicated Licensed Practical Nurse (LPN) with experience in a medical office setting. The ideal candidate will possess the ability to build respectful relationships with clients,...


  • Muncie, Indiana, United States National Medical Association Full time

    Job SummaryWe are seeking an additional Anesthesiologist to join our team at IU Health Ball Memorial Hospital in Muncie, IN.Key ResponsibilitiesPractice with a team of Anesthesiologists and AnesthetistsMonday-Friday schedule with flexible hoursCall requirements and a combination of inpatient and outpatient responsibilitiesCase mix includes general, OB/GYN,...


  • Muncie, Indiana, United States Jobot Full time

    Hospice RN On-Call 7 on 7 OFF Job DescriptionWe are seeking a Hospice RN to join our team as an On-Call 7 on 7 OFF. As a Hospice RN, you will be responsible for coordinating care, conducting assessments, and providing support to patients and their families.Key Responsibilities:Coordinate care for patients in facilities and private residencesConduct regular...


  • Muncie, Indiana, United States Jobot Full time

    Hospice RN On-Call 7 on 7 OFF Job DescriptionWe are seeking a Hospice RN to join our team as an On-Call 7 on 7 OFF. As a Hospice RN, you will be responsible for coordinating care, conducting assessments, and providing support to patients and their families.Key Responsibilities:Coordinate care for patients in facilities and private residencesConduct regular...


  • Muncie, Indiana, United States Gillman Home Center Full time

    Position Overview:The Cashier/Customer Service Associate plays a crucial role in delivering outstanding service to our clientele at Gillman Home Center.Key Responsibilities:Deliver exceptional service to customers.Show respect and courtesy to all team members, vendors, and customers.Welcome and assist customers in a friendly and approachable manner. Address...

  • Crew Team Leader

    3 weeks ago


    Muncie, Indiana, United States Lewis Tree Full time

    Job SummaryWe are seeking a highly motivated and experienced Crew Team Leader to join our team at Lewis Tree. As a key member of our Field Operations team, you will be responsible for leading a crew of professionals in the delivery of high-quality vegetation management services to our customers.Key ResponsibilitiesLead a crew of professionals in the delivery...


  • Muncie, Indiana, United States Youth Opportunity Center Full time

    Sign-On Bonus: $2,000 (First Check)Shifts Available: Weekend & Evening shifts - *Flexible scheduling options available.Qualifications: Must possess a valid LPN license with prior experience in a medical office setting. Candidates should demonstrate an understanding of the diverse cultural and socioeconomic backgrounds of clients, valuing a supportive family...


  • Muncie, Indiana, United States Meridian Health Services Full time

    Position OverviewText 5474 to Quick Apply for this Administrative Team Leader opportunityAt Meridian Health Services, our goal is to enhance access to Comprehensive Healthcare by broadening our services and locations, ensuring that underserved communities receive high-quality care. We invite you to contribute to our mission of integrating physical, mental,...


  • Muncie, Indiana, United States First Merchant's Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and contributing to the overall success of our banking center.Key ResponsibilitiesCustomer ServiceRespond to customer...

  • Crew Team Leader

    2 weeks ago


    Muncie, Indiana, United States Lewis Tree Full time

    Job SummaryWe are seeking a highly motivated and experienced Crew Team Leader to join our team at Lewis Tree. As a key member of our Field Operations team, you will be responsible for leading a crew of professionals in the delivery of high-quality vegetation management services to our customers.Key ResponsibilitiesLead a crew of professionals in the delivery...


  • Muncie, Indiana, United States Indiana University Health Full time

    About the RoleWe are seeking a highly skilled and compassionate pharmacist to join our team at the Cancer Center Pharmacy. As a key member of our healthcare team, you will be responsible for verifying orders and preparing chemotherapy, as well as other critical responsibilities.Key ResponsibilitiesVerify orders and prepare chemotherapy in a safe and...