Client Service Associate Role

1 week ago


Los Angeles, California, United States TBWA\Chiat\Day Full time
Job Overview

The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.

Duties and Responsibilities
  • Provides 5-star customer service to all employees (in all forms of communication).
  • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
  • Manages outgoing mail/package transactions.
  • Performs duties associated with shipping and receiving of materials.
Required Skills and Qualifications
  • High School Diploma (or equivalent) required.
  • 1+ years prior work experience preferred.
  • Excellent organizational and time management skills.
  • Analytical abilities and aptitude in problem-solving.
Benefits

We offer competitive comprehensive benefits, including medical, dental, vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.

Salary Range: $21 - $22 USD per hour. This estimate is based on industry standards for similar positions in New York, NY.



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