Client Services Professional
6 days ago
Pasona NA is seeking a Client Services Professional to join their team in Los Angeles, CA. As a Client Services Professional, you will be responsible for addressing customer inquiries on cash management products or related banking services.
The ideal candidate will have over 2 years of customer service experience in the banking/financial services industry and be fluent in Japanese. A BA/BS degree is preferred, but not required. The salary range for this position is $50,000-$60,000 per year (non-exempt), with benefits including health, dental, vision, 401K, PTO, and more.
Key Responsibilities:
- Work with product teams to resolve customer issues
- Develop knowledge of bank cash management products to provide customer service
- Develop strong knowledge of internal policies and procedures
Requirements:
- Must be fluent in Japanese
- Over 2 years of customer service experience in the banking/financial services industry preferred
- BA/BS degree preferred
- Business Japanese and English language skills required
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