Client Services Professional

6 days ago


Los Angeles, California, United States Pasona NA Full time

Pasona NA is seeking a Client Services Professional to join their team in Los Angeles, CA. As a Client Services Professional, you will be responsible for addressing customer inquiries on cash management products or related banking services.

The ideal candidate will have over 2 years of customer service experience in the banking/financial services industry and be fluent in Japanese. A BA/BS degree is preferred, but not required. The salary range for this position is $50,000-$60,000 per year (non-exempt), with benefits including health, dental, vision, 401K, PTO, and more.

Key Responsibilities:

  • Work with product teams to resolve customer issues
  • Develop knowledge of bank cash management products to provide customer service
  • Develop strong knowledge of internal policies and procedures

Requirements:

  • Must be fluent in Japanese
  • Over 2 years of customer service experience in the banking/financial services industry preferred
  • BA/BS degree preferred
  • Business Japanese and English language skills required


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