Client Services Professional

7 days ago


Los Angeles, California, United States AXS Full time
What You Will Do
In this role, you will be part of a dynamic team that supports the delivery of exceptional experiences for fans and clients worldwide. Your primary responsibilities will include:

* Collaborating with client Box Office/Ticketing managers to understand their needs and develop effective solutions.
* Providing expert support for all AXS products and services, including troubleshooting and resolving technical issues.
* Developing and maintaining strong relationships with clients, ensuring they receive the highest level of service and support.

Requirements
* 2-4 years of experience in live event ticketing and event programming.
* Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
* Excellent written and verbal communication skills, with the ability to articulate complex ideas in a clear and concise manner.
* Proficiency with Microsoft Office, including Word, Excel, and Outlook.
* Ability to work effectively in a fast-paced, high-pressure environment.
* Ability to successfully handle multiple priorities and complete tasks in a timely manner.

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