Membership and Gifts Processing Assistant

1 week ago

New York, New York, United States The Frick Collection Full time
Job Summary

The Frick Collection seeks a highly organized and detail-oriented Membership and Gifts Processing Assistant to provide support for the Membership and Gift Processing teams. This role will assist with the production and sending of tax acknowledgements, membership cards, gift membership packets, and processing gifts for memberships and Annual Fund contributions.

Key Responsibilities
  • Assist with the production and sending of tax acknowledgements, membership cards, gift membership packets, and processing gifts for memberships and Annual Fund contributions.
  • Keep track of all processing notes, returned mail, double renewals, and recurring gift declines, ensuring all donor records are clean and up to date.
  • Draft the weekly External Affairs Report email to be sent out to all Board members and the Development Team.
  • Provide the highest level of customer service over phone, email, and in person.
  • Provide logistical support for all member events.
  • Produce weekly/monthly/annual reports for the team and department, as needed.
  • Keep meticulous digital files for acknowledgements, solicitations, invoices, renewal notices, and more as needed.
Requirements
  • A good understanding of development and membership, as well as an interest in fine and/or decorative arts.
  • Excellent organizational and communication skills (both written and verbal) and ability to interact with colleagues and constituents at all levels.
  • Superb attention to detail and an ability to handle multiple projects and requests on an ongoing basis.
  • Computer fluency in Microsoft environment plus Raiser's Edge experience, or strong database skills.
  • Bachelor's degree is preferred.
  • Minimum 1-2 years professional experience in membership/development or museum internships experience.
  • A flexible team player who enjoys challenges, collaboration, and innovation.
Benefits

The Frick Collection offers a competitive salary and exceptional benefits package, including paid holidays, sick and vacation time, family leave, health, dental, and vision insurance, short and long-term disability, life insurance, and a retirement plan.

Additionally, the Frick Collection provides a wellness program, including an Employee Assistance Plan, a discount on Citi Bike memberships, and a discount on bike helmets.

Qualified candidates of diverse backgrounds are encouraged to apply for vacant positions at all levels.

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